Duty Manager

7 months ago

Broadbeach, Australia SOFITEL Full time

**Company Description**
Located in the heart of Broadbeach, just 200m from stunning sandy beaches, Sofitel Gold Coast Broadbeach is a luxurious five-star hotel. Featuring 296 beautifully appointed rooms and suites, 2 bars, 1 restaurant, 10 event spaces, a stunning multi-level pool and fitness centre.

Sofitel Gold Coast Broadbeach are seeking a hospitality professional with a passion for delivering unparalleled guest experiences. As a Duty Manager, you will thrive in a dynamic environment showcasing your passion for luxury and strong interpersonal skills.
**Job Description** Your Opportunity**:

- Oversee the day-to-day operations of the Front Office, ensuring smooth and efficient functioning of guest movements and lobby activities.
- Act as a point of contact for guests, handling inquiries, requests, and complaints with professionalism and discretion.
- Supervise and support Front Office, Guest Service and Concierge in their daily duties, providing guidance and assistance as needed.
- Coordinate with other departments to address guest needs promptly and ensure seamless guest experiences.
- Assist in managing inventory, including room allocations, reservations, and amenities, to optimize occupancy and revenue.
- Conduct regular inspections of hotel facilities to maintain cleanliness, safety, and adherence to brand standards.
- Assist in training and development initiatives for front office, promoting a culture of excellence and continuous improvement.
- Collaborate with senior management to implement policies, procedures, and initiatives aimed at enhancing guest satisfaction and employee engagement.

**Qualifications** Skills and Experience**:

- 2+ years of experience in a Front Office supervisory role, preferably in a luxury hotel.
- Strong leadership, communication, and interpersonal skills.
- Excellent problem-solving abilities, with a proactive and solution-oriented approach.
- The innate ability to remain calm under pressure and when responding to emergency situations.
- Proficiency in property management systems and Front Office software, Opera Cloud advantageous.
- Hold a valid QLD RSA (or the ability to obtain)
- Flexibility to work shifts, including evenings, weekends, and holidays as needed.

**Additional Information** Benefits, Rewards, Motivations**:

- Training and development programs for skill enhancement and career progression
- Complimentary meal on shift, discounted parking, and laundered uniforms
- Personalized reward & recognition program
- Competitive salary with comprehensive benefits
- Employee discounts on accommodation, dining, and lifestyle with Accor globally from day one
- Supportive and inclusive work environment where your contributions are valued

Please note that full AU working rights are required for this role.

**Our commitment to Diversity & Inclusion**:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.

  • Duty Manager

    3 months ago

    Broadbeach, Australia SOFITEL Full time

    **Company Description** Located in the heart of Broadbeach, just 200m from stunning sandy beaches, Sofitel Gold Coast Broadbeach is a luxurious five-star hotel. Featuring 296 beautifully appointed rooms and suites, 2 bars, 1 restaurant, 10 event spaces, a stunning multi-level pool and fitness centre. Sofitel Gold Coast Broadbeach are seeking a hospitality...

  • Duty Manager

    7 months ago

    Broadbeach, Australia SOFITEL Full time

    **Company Description** Our Hotel** Sofitel Gold Coast Broadbeach is a luxurious five-star hotel located in the heart of Broadbeach. We are situated just 200m from patrolled beaches and our hotel features 296 beautifully appointed rooms and suites, all with breathtaking Pacific Ocean or Hinterland views. We are an equal opportunity employer who strives for...

  • Duty Manager

    7 months ago

    Broadbeach, Australia SOFITEL Full time

    Company Description **Our Hotel** Sofitel Gold Coast Broadbeach is a luxurious five-star hotel located in the heart of Broadbeach. We are situated just 200m from patrolled beaches and our hotel features 296 beautifully appointed rooms and suites, all with breathtaking Pacific Ocean or Hinterland views. We are an equal opportunity employer who strives for...

  • Assistant Night Manager

    6 months ago

    Broadbeach, Australia SOFITEL Full time

    **Company Description** Located in the heart of Broadbeach, just 200m from patrolled beaches, Sofitel Gold Coast Broadbeach is a luxurious five-star hotel, featuring 296 beautifully appointed rooms and suites, all with breathtaking Pacific Ocean or Hinterland views. Reporting to the Night Manager, you will be responsible for general front office and night...

  • Mixologist and Evening Manager

    2 weeks ago

    Broadbeach, Australia Quest Coffee Roasters Full time

    Banksy Bar & Kitchen is a modern café and cocktail bar located in Broadbeach, Gold Coast, QLD. We offer a stylish and welcoming atmosphere with seating for up to 80 customers, providing both dine-in and takeaway food and drink options. Our commitment is to provide an exceptional customer experience, with every detail carefully considered for comfort and...

  • Mixologist and Evening Manager

    3 months ago

    Broadbeach, Australia Quest Coffee Roasters Full time

    Banksy Bar & Kitchen is a modern café and cocktail bar located in Broadbeach, Gold Coast, QLD. We offer a stylish and welcoming atmosphere with seating for up to 80 customers, providing both dine-in and takeaway food and drink options. Our commitment is to provide an exceptional customer experience, with every detail carefully considered for comfort and...

  • Assistant Service Manager

    7 months ago

    Broadbeach, Australia PCYC Queensland Full time

    We are currently seeking a passionate and professional OSHC Assistant Service Manager to join the team at our PCYC Broadbeach OSHC Service. As the Assistant Service Manager, you will support the OSHC Service Manager to support team members and assist with daily duties. If you love working with children, then we want to hear from you. **What we can offer** -...

  • Revenue Manager

    7 months ago

    Broadbeach, Australia dnata catering Full time

    **Do you want a high-flying corporate career working for the world’s largest air services provider, based in the beautiful Gold Coast?** We are seeking an experienced, Senior Accountant to fulfil a key role in our Finance Team, based at our Head Office in the Gold Coast. This role is on a full-time Monday - Friday basis, as our **Revenue...

  • Assistant Front Office Manager

    6 months ago

    Broadbeach, Australia SOFITEL Full time

    **Company Description** Sofitel Gold Coast Broadbeach are seeking a hospitality professional with a passion for delivering unparalleled guest experiences. As the Assistant Front Office Manager, you will showcase your passion for luxury and strong leadership skills as you oversee the Front Office, Guest Service and Concierge in this sought-after...

  • Office Manager

    21 hours ago

    Broadbeach, Australia Sports and Spinal Physio Full time

    Flexible hours - Friendly team & freshly renovated practice - Attractive Remuneration & Bonuses Do you want to start in a role with endless opportunities for personal and career growth in the beautiful Gold Coast region? Then read on... We are looking for an **Office Manager** to help us keep our friendly **Broadbeach practice** running smoothly, so our...

  • Nude Lucy Assistant Store Manager

    3 months ago

    Broadbeach, Australia Nude Lucy Full time

    Nude Lucy are hiring for Pacific Fair! **The Role & Responsibilities**: We have an exciting opportunity for an experienced and customer-focused Assistant Store Manager to lead and develop the team at our Nude Lucy Flagship at Pacific Fair. With an growing portfolio of stores across the country, it’s a very exciting time to join the business **Benefits &...

  • Manager, Information Technology

    7 months ago

    Broadbeach, Australia dnata catering Full time

    **Are you highly experienced in Information Technology and looking to grow your experience within the airline catering industry? Does your management and technology innovation mean you build excellent relationships with stakeholders at all levels?** We have an exciting opportunity available for a **Manager of Information Technology & Solutions **to join our...

  • Stylerunner Store Manager

    2 months ago

    Broadbeach, Australia Stylerunner Full time

    Part of the Accent Group portfolio of brands, Stylerunner is the world’s leading digital destination for premium activewear & footwear, delivering the latest on-trend styles to the fashion devotees around the globe who love to lead an active lifestyle. We have a fun and collaborative culture, dedicated to delivering excellence for our customers.Our Mission...

  • Chef de partie

    2 months ago

    Broadbeach, Australia Nude Amigos Full time

    Nude Amigos Broadbeach is looking for a experience Chef De Partie.The role requires a chef with experience in Mexican Cousin, a la carte service and production.The right candidate is going to work developing a set of skills required in this kind of cousin.The duties of the role are:-A la carte service-Maintain standards about the cleanliness of the...

  • Stylerunner Assistant Store Manager

    7 months ago

    Broadbeach, Australia Stylerunner Full time

    Part of the Accent Group portfolio of brands, Stylerunner is the world’s leading digital destination for premium activewear & footwear, delivering the latest on-trend styles to the fashion devotees around the globe who love to lead an active lifestyle. We have a fun and collaborative culture, dedicated to delivering excellence for our customers.Our Mission...

  • Restaurant Supervisor

    3 months ago

    Broadbeach, Australia Nude Amigos Full time

    Duties include: - End of night admin close - General cleaning of restaurant - Training of team members - Bartending and Waitering - Ensuring restaurant has enough napkins, candles and general items for restaurant - Ensuring guests are happy with their experience at the restaurant **Job Types**: Part-time, Casual Pay: $700.00 - $1,100.00 per...

  • Commercial Cleaner

    7 months ago

    Broadbeach, Australia Landon Group Full time

    **Commercial Cleaner - **Broadbeach QLD **About Us**: Landon Group is a Facilities Management and Facilities Services provider, delivering a wide range of services to our clients across the metropolitan, greater regional areas of Sydney, Victoria and Queensland in Australia.We strive to achieve zero complaints from clients and we operate with zero chaos. We...

  • Procurement Specialist

    2 days ago

    Broadbeach, Australia dnata catering Full time

    **Do you want a high-flying corporate career working for the world’s largest air services provider, based on the Gold Coast?** Our Procurement & Projects team is looking for a motivated, highly organized and experienced Procurement Specialist to join our team at our Head Office on the Gold Coast. **More about this role**: Reporting to the GM Procurement...

  • Commercial Cleaner

    4 weeks ago

    Broadbeach, Australia Landon Group Full time

    **Commercial Cleaner - **Broadbeach QLD **About Us**: Landon Group is a Facilities Management and Facilities Services provider, delivering a wide range of services to our clients across the metropolitan, greater regional areas of Sydney, Victoria and Queensland in Australia.We strive to achieve zero complaints from clients and we operate with zero chaos. We...

  • Sales Assistant

    2 days ago

    Broadbeach, Australia Smokemart & GiftBox Full time

    **About Us** Smokemart and GiftBox is Australia's leading Tobacco and Giftware Retailer with circa 100 stores across Australia and over 30 years of successful retail experience. **The Opportunity** Due to ongoing business growth, an opportunity has become available to form part of the team in Insert Location as a Sales Assistant. The sales team reports...