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Guest Service Agent Opportunity

3 weeks ago

Melbourne, Victoria, Australia beBee Careers Full time

Guest Service Agent Opportunity

We are seeking a passionate, enthusiastic, and customer-oriented Guest Service Agent to deliver an exceptional guest experience.

  • Main Responsibilities:
  • - Process payments and follow cash handling procedures.
  • - Provide a warm and welcoming arrival experience.
  • - Assist with guest requests and maintain the front desk to high standards.
  • - Work alongside colleagues to ensure smooth operations and contribute creative ideas.
  • - Stay informed about local attractions and share information with guests.
  • - Adhere to operational procedures and participate in training opportunities.

Requirements and Qualifications:

  • - Previous hotel or customer service experience preferred.
  • - Familiarity with Hotel Property Management Systems a plus.
  • - Strong team player with excellent communication skills.
  • - Detail-oriented with superior customer service abilities.
  • - Ability to stay positive, energetic, and adaptable in a fast-paced environment.

Benefits and Opportunities:

  • - Dynamic and inclusive work environment.
  • - Chance to be part of a globally recognized brand and innovative team.
  • - Competitive pay and benefits.