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Sales and Customer Service Professional
2 months ago
Transforming Health Outcomes through Exceptional Service
At Medibank, we're driven by a clear purpose: to deliver better health outcomes for our customers, patients, and community. We're committed to fostering a culture of innovation, diversity, and inclusivity, where every individual can thrive.
About the Community Team:
Our Community Team is dedicated to creating a personalized experience for our customers, tailored to their unique needs and preferences. By leveraging our geographic presence and cross-functional teams, we're able to build stronger relationships with our customers and communities, resulting in more sustainable and fulfilling work for our people.
About the Role:
We're seeking a highly motivated and customer-focused Local Community Consultant to join our team. As a key member of our Community Team, you'll play a pivotal role in bringing Medibank's products and services to your local community. You'll be responsible for delivering exceptional customer service, leveraging multiple communication channels, and working collaboratively with our teams to drive business growth and customer satisfaction.
Key Responsibilities:
- Provide personalized customer service, leveraging multiple communication channels to meet customer needs.
- Work collaboratively with our teams to drive business growth, customer satisfaction, and community engagement.
- Develop and maintain strong relationships with customers, community groups, and local stakeholders.
- Stay up-to-date with industry trends, best practices, and regulatory requirements to ensure exceptional customer service and business outcomes.
- Contribute to the development and implementation of community engagement strategies, initiatives, and programs.
What You'll Love About This Role:
- Opportunity to work in a dynamic, customer-focused environment, driving business growth and community engagement.
- Collaborative team culture, with a focus on innovation, diversity, and inclusivity.
- Professional development opportunities, including training, mentorship, and career advancement.
- Flexible working arrangements, including remote work options, to support work-life balance.
About Medibank:
We're a leading health insurer, committed to delivering better health outcomes for our customers, patients, and community. We're passionate about creating a culture of innovation, diversity, and inclusivity, where every individual can thrive. If you're a customer-focused professional, passionate about making a difference, we'd love to hear from you.
