Concession Store Manager

13 hours ago


Canberra, ACT, Australia Country Road Group Full time
About the Role

We are seeking a highly motivated and experienced Concession Manager to join our team at David Jones Woden in ACT. As a key member of our retail team, you will be responsible for delivering exceptional customer service, driving sales and profit growth, and leading a high-performing team.

Key Responsibilities
  • Develop and implement strategies to drive sales, profit, and productivity, ensuring alignment with business objectives
  • Lead and manage a team of retail staff, providing coaching, training, and development opportunities to enhance their skills and performance
  • Collaborate with other concession, floor managers, and cluster managers to achieve business goals and objectives
  • Ensure a warm and genuine customer service experience, driving customer loyalty and retention
  • Manage budgets, financial reports, and inventory control to optimize store performance
Requirements
  • Proven experience in retail management, with a strong track record of driving sales and profit growth
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team
  • Strong analytical and problem-solving skills, with the ability to interpret financial reports and make informed decisions
  • Ability to work collaboratively with cross-functional teams to achieve business objectives
  • Passion for the retail industry, with a strong understanding of customer needs and preferences
What We Offer
  • A competitive remuneration package, including incentives and bonuses
  • Seasonal product allowances and discounts on Country Road, Trenery, Politix, Witchery, and Mimco products
  • Opportunities for career growth and development, with regular training and on-the-job development
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration


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