Technical Program Manager

3 weeks ago

Melbourne, Victoria, Australia Microsoft Full time

About Microsoft

Microsoft is a leader in the technology industry, and our Cloud Operations + Innovation team is responsible for powering our online products and services. We are looking for a Technical Program Manager to help us achieve our mission of delivering a trusted experience to customers and partners worldwide.

Job Summary

We are seeking an experienced Technical Program Manager to manage a portfolio of data center programs from initiation through closing. The ideal candidate will have a strong background in technical project management, with experience in managing cross-functional and geographically dispersed teams. The Technical Program Manager will be responsible for differentiating Microsoft's data center delivery by applying best-in-class project and program management expertise.

Responsibilities

  • Manage a portfolio of data center programs from initiation through closing, enhancing business value across different program delivery dimensions.
  • Differentiate Microsoft data center delivery to create a competitive advantage by applying 'Best in Class' project and program management expertise.
  • Communicate frequently and flawlessly in written and verbal form with both executive stakeholders and project teams.
  • Manage cross-functional, geographically dispersed project teams like networking, procurement, and operations, creating connection across dispersed teams, processes, and systems.
  • Drive business results through a regimented focus on key performance indicators and business goals, promoting clarity and motivation to the project team to execute on time, under budget, while delivering high quality results with zero rework.
  • Apply world-class technical and competitive ecosystem knowledge to respond to competitive challenges in data center delivery.
  • Use experience and expertise to improve process and tools related to datacenter program delivery.
  • Drive intelligence and automation in the datacenter delivery platform by using data to improve quality, delivery timelines, and cost performance, while reducing manual touches.
  • Design and drive implementation of reporting by interfacing with business, engineering, finance, operations, and systems teams to provide actionable insights.
  • Deliver on ambiguous projects with multiple stakeholders, unclear requirements and incomplete data.

Requirements

  • Bachelor's Degree and 4+ years of technical project / program management experience, or equivalent experience.
  • 2+ years experience managing cross-functional and/or cross-team projects.
  • Full lifecycle technical program management methodology (PMP, Prince 2, etc) experience planning and managing scope, schedule, budget, quality, people, risk and communications.
  • Experience in organizational change management and business process improvement.
  • Should have a mix of technical and program management skills and experience.
  • Strong interpersonal, communication and presentation skills.

Preferred Qualifications

  • Demonstrates deep subject matter expertise on key functional areas of mechanical, electrical, networking, construction, or building automation systems.
  • 8+ years of program management / datacenter construction / network engineering experience; self-motivated, confident working at a senior executive level and comfortable working in a matrixed organization.
  • 6+ years experience managing cross-functional and/or cross-team projects.
  • Professional PM certification, PMP, ESi, PMI, Prince 2 or equivalent.
  • Demonstrably clear leadership skills and experience working with large, diverse teams.
  • Understanding of business and financial objectives and plans accordingly.
  • Exceptional executive level communication and engagement skills.
  • Ability to work in a flexible, fast-paced environment.
  • Track record of coaching teams and mentoring others in planning, organizing and coordinating their work.

What We Offer

  • Industry leading healthcare
  • Educational resources
  • Discounts on products and services
  • Savings and investments
  • Maternity and paternity leave
  • Generous time away
  • Giving programs
  • Opportunities to network and connect

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