Operational Excellence Manager

7 days ago


Melbourne, Victoria, Australia Australian Financial Complaints Authority Full time

We pride ourselves on creating a workplace that values diversity and inclusion, fostering a culture of growth and accountability.

Qualifications and Skills

To succeed in this role, you will need:

  • Proven ability to coach and develop leaders.
  • Strong commercial acumen and evidence-based decision-making.
  • Resilience and clarity in leadership.
  • Sound knowledge of relevant financial services laws and regulations.

We offer a range of benefits, including flexible working arrangements, professional development opportunities, and a supportive work environment.



  • Melbourne, Victoria, Australia The GPT Group Full time

    We shape leading experiences across offices, retail spaces, logistics facilities, and student accommodations.We're one of Australia's largest property management companies, overseeing a diverse portfolio of assets across the country.Our focus on delivering exceptional outcomes drives sustainable returns from our investments. Every day, our people are driving...


  • Melbourne, Victoria, Australia gategroup - Operational Full time

    Gategroup - Operational is looking for a skilled Kitchen Operations Specialist to join our Catering team. As a key member of our team, you'll be responsible for managing the production of high-quality food items.Responsibilities:Manage the preparation and cooking of food items according to approved specifications and recipes.Oversee the checking of materials...


  • Melbourne, Victoria, Australia Telecommunications Industry Ombudsman Full time

    Job Description: We are seeking an experienced professional to join our team as a User and Service Excellence and Optimisation Partner. In this role, you will be responsible for developing and overseeing our User, Service, and Customer Excellence vision within Operational Excellence.You will actively lead the Quality, Insights, and Service and Escalated...


  • Melbourne, Victoria, Australia Telecommunications Industry Ombudsman Full time

    About the RoleWe are seeking a skilled professional to join our Operational Excellence team as Operational Excellence Director. In this role, you will be responsible for managing the end-to-end complaint handling process, ensuring effective resource allocation and stakeholder engagement.You will report to the Executive General Manager of Operational...


  • Melbourne, Victoria, Australia Datacom Full time

    We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.About This OpportunityThis is a mid-senior level role, full-time position in the Information Technology industry.Key RequirementsMid-senior level...


  • Melbourne, Victoria, Australia The University of Melbourne Full time

    Job DescriptionLead strategic project management initiatives to drive business transformation and operational improvement.Develop and implement integrated project scope and delivery plans to ensure quality outcomes and enhance project value, delivery, and likelihood of success.Collaborate with cross-functional teams to develop engagement strategies and...


  • Melbourne, Victoria, Australia ANZ Full time

    About UsAt ANZ, our vision is to be a leading financial services provider in the Asia-Pacific region. We're committed to delivering innovative banking solutions that meet the evolving needs of our customers.About the RoleThe Quality Manager will play a critical role in ensuring the effective implementation of Know Your Customer (KYC) compliance and quality...


  • Melbourne, Victoria, Australia Telecommunications Industry Ombudsman Full time

    The Telecommunications Industry Ombudsman is committed to fostering a diverse workplace where everyone feels safe and included. Our vision is for a fair and accessible communications market for Australia.We are seeking an Operational Excellence Lead who will support the operational excellence function by managing the end-to-end complaint handling service....


  • Melbourne, Victoria, Australia Telecommunications Industry Ombudsman Full time

    In this role, you'll be working closely with the Head of Service Excellence and Optimisation to develop and implement strategies that improve the efficiency and effectiveness of the Operational Excellence function.You will be responsible for managing the information lifecycle, from creation to disposal, ensuring that all stakeholders have access to key...


  • Melbourne, Victoria, Australia Talenza Full time

    Operational Excellence LeadTalenza is seeking an experienced Operational Excellence Lead to join our team. The successful candidate will have a strong background in credit and billing, with experience in using Confluence for documentation and collaboration.You will work closely with finance and operations teams to streamline billing workflows and enhance...


  • Melbourne, Victoria, Australia gategroup - Operational Full time

    The Food Preparation Manager role at Gategroup - Operational involves overseeing the preparation and cooking of food items according to approved specifications and recipes. This key position requires a skilled and detail-oriented individual who can manage the day-to-day operations of our Catering team.Key Responsibilities:Oversee the preparation and cooking...


  • Melbourne, Victoria, Australia Tollgroup Full time

    Job SummaryThe Project Implementation Co-ordinator plays a critical role in driving business growth and excellence within our Equipment team.As a key contributor, you will be responsible for supporting new business implementation, managing project tasks, and developing operational processes.You will work closely with cross-functional teams to identify and...


  • Melbourne, Victoria, Australia Nextech Full time

    About the RoleThe Business Improvement Specialist plays a key role in optimizing business workflows and supporting continuous improvement initiatives. This position requires strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills.ResponsibilitiesAnalyze existing business processes and identify areas for...


  • Melbourne, Victoria, Australia Tideri Jobbörse Full time

    About the RoleThis Regional Services Manager position involves overseeing the day-to-day operations and service delivery for BGIS's clients in the allocated regions. The successful candidate will have extensive experience in facilities management, project management, and business planning. They will also possess excellent leadership and communication skills,...


  • Melbourne, Victoria, Australia Pepperstone Full time

    Our MissionWe aim to create a better way to trade, arming our clients with everything they need to take on the global markets with confidence. At Pepperstone, we believe in fostering a collaborative culture that champions individual growth, professional development, and work-life harmony.A Little About UsWe are a regulated online Forex and CFD trading...


  • Melbourne, Victoria, Australia Stevie Full time

    Job SummaryWe are seeking an experienced Chief Operating Officer to join our team at Stevie. As a key member of our leadership team, you will be responsible for driving our company's growth strategy forward and ensuring that all departments operate at the highest level.The ideal candidate will have a proven track record of scaling businesses from $20M to...


  • Melbourne, Victoria, Australia Service Stream Group Full time

    Company OverviewService Stream Group is a leading provider of essential services networks across Australia. We develop and operate telecommunications, utilities, transport, defence, and social infrastructure industries.Job DescriptionWe are seeking a highly skilled Business Performance Manager - Operations Excellence to join our team. This role will provide...


  • Melbourne, Victoria, Australia Tideri Jobbörse Full time

    Company OverviewTideri Jobbörse is a leading organization in the field of service operations.We strive to deliver exceptional services to our clients and partners.


  • Melbourne, Victoria, Australia RGIT Australia Full time

    Operational Excellence OpportunityWe are seeking a highly motivated Operational Excellence Consultant to join our team at RGIT Australia. As a key member of our operations group, you will work closely with stakeholders to identify opportunities for improvement and develop strategies for implementation.Your responsibilities will include:Conducting research...


  • Melbourne, Victoria, Australia ANZ Full time

    Join Our TeamWe are seeking a highly skilled Change Lead to join our Institutional Operations Data, Digital & Automation team. As a Change Lead, you will play a critical role in ensuring that the people and organisational impacts of projects and change efforts are effectively managed, enabling projects to meet business, schedule and budget objectives.You...