Healthcare Support Specialist

23 hours ago


Rockhampton, Queensland, Australia ForHealth Group (Dayforce) Full time

About the Role:

We are seeking an exceptional Medical Receptionist to join our Rockhampton practice as a key team member. As a Medical Receptionist, you will provide high-quality customer service to all patients, manage a busy front desk reception, and support healthcare professionals with general administration duties.

Key Responsibilities:

  • Greet patients and welcome them into our Centre.
  • Collect and enter patient details into the database.
  • Schedule appointments when required.
  • Answer telephone calls and enquiries.
  • Provide administration support and perform other ad-hoc duties.

What We Offer:

  • A dynamic work environment rooted in purpose and values.
  • Ample training, development opportunities, and internal growth pathways.
  • The chance to make your mark in a company dedicated to fostering Australia's well-being.

Our Ideal Candidate:

  • Exceptional customer service skills with previous customer service experience an advantage.
  • Excellent communication skills, including a professional and personable telephone manner.
  • Detail-orientated.
  • Ability to multi-task and prioritise.
  • Knowledge of Pracsoft/Medtech is an advantage.
  • Ability to work as part of a multifaceted team and independently.
  • Neat and professional presentation.

Apply Now:

  • A competitive hourly rate.
  • Employee benefits to support your mental and physical wellbeing.
  • Dental discounts for both you and your loved ones.


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