Enhance Excellence in Quality Assurance
5 days ago
Role Overview
">We are seeking a dedicated individual to fill the Quality Officer position. In this role, you will be responsible for supporting the Governance Team in monitoring and enhancing quality processes.
">About This Role
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- The successful candidate will have strong organisational skills, a proactive approach, and the ability to build relationships with a diverse range of stakeholders.">
- You will play a key part in ensuring our organisation maintains the highest standards of compliance, risk management, and continuous improvement.">
- This is a full-time permanent position, working 38 hours per week between Monday to Friday, based at our Northbridge head office.">
Your Key Responsibilities
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- Maintain accurate records and reports of quality processes.">
- Collaborate with the Governance Team to identify areas for improvement and develop strategies to enhance quality processes.">
- Develop and implement effective training programs to support staff in their roles.">
- Ensure all staff members receive regular performance feedback and coaching.">
- Maintain confidentiality and handle sensitive information professionally.">
Your Requirements
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- Demonstrated knowledge and understanding of risk, quality and governance principles and accreditation in a community services/health services setting.">
- Excellent interpersonal skills and the ability to interact positively with a wide variety of internal and external stakeholders.">
- Possession of excellent organisational and planning skills, with the ability to prioritise duties to effectively address operational needs and agreed outcomes.">
- Able to work independently and collaboratively within a team environment and contribute to the achievement of the governance team's goals and objectives.">
- Experience in using computer software for the analysis and reporting of data, including spreadsheet and word processing (Microsoft Office 365 Suite).">
Benefits
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- A competitive salary aligned with Level 3 of the Enterprise Agreement.">
- 5 weeks annual leave + 17.5% annual leave loading.">
- 16 weeks paid parental leave, with flexibility to take at 32 weeks half-pay.">
- Free access to an Employee Assistance Program.">
- Salary Packaging options to extend take-home pay.">
What We Offer
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- A supportive and collaborative work environment.">
- Ongoing opportunities for professional development and growth.">
- A commitment to diversity and inclusion, where difference is valued and celebrated.">
- A safe and respectful workplace culture.">
Closing Information
">Applications will be reviewed as received, and the position may close once filled.
">Please click apply and submit your current CV along with a cover letter to help us understand your fit for this role.
">We welcome applications from individuals who share our values and are passionate about making a positive impact.
">This is a great opportunity to join a dynamic and growing organisation that values its people.
">We are committed to protecting children and young people from harm.
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