Hotel Services Team Lead

3 weeks ago

Mount Lofty, Australia Infinite Care Full time

The Role

At Infinite Aged Care, the Team Leader of Housekeeping plays a crucial part in delivering quality housekeeping and cleaning services. Focusing on infection control and ensuring a safe and healthy living environment for residents.

Reporting to the Facility Manager, this position works alongside and is responsible for supervising cleaning and laundry staff to ensure high standards are maintained. As part of your role, you will review processes, identify improvement opportunities, complete audits and provide feedback to facility management as well as coach, mentor and train team members at our facilities.

This role is a physically demanding position whereby you will do a lot of bending, squatting, lifting and pushing items to carry out your daily tasks safely. It is essential you can perform these tasks without risk of injury to yourself, your colleagues and our residents.

About You

Compassionate, with a customer service mindset, you have leadership qualities and strong communication and problem-solving skills. You build supportive relationships and strive to ensure your team delivers the highest standards of cleanliness and hygiene.

We hire based on attitude and aptitude, so you do not need experience in the aged care sector, you do however need to be aligned with our philosophy and values and be able to demonstrate previous leadership/supervisory experience in a similar environment.

Key Responsibilities:

  • Ability to problem solve and think critically.
  • Exceptional attention to detail and commitment to maintain high cleanliness standards.
  • Lead, train and supervise housekeeping and laundry staff, providing guidance and support.
  • Create work schedules, assign tasks and monitor staff performance.
  • Monitor inventory levels, order supplies and manage budgets effectively.
  • Conduct regular inspections ensuring cleanliness and laundry quality standards are met.
  • Proactive and measured attitude to identifying and preventing safety hazards in the workplace.
  • Right to work in Australia is essential.

Benefits

  • Fitness Passport.
  • Career growth opportunities within a strong mentoring team culture.
  • Access to in-house and online training programs – free to all employees.
  • Supportive, positive team environment with a strong caring work ethic.
  • Company-wide safety-first workplaces for our residents, families and staff.
  • Positive wellbeing, fun and engaging team/shift activities.
  • Access to family-friendly benefits like our EAP and Flare (employee discounts).
  • Work-Rite Micro professional development – free to all employees.

Infinite Aged Care is a leading provider of residential aged care services with 17 facilities across Australia. We are passionate about aged care, delivering the highest level of service to our residents and creating long-lasting memories.

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