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Administration Officer
2 months ago
Right at Home is a leading provider of home care services, dedicated to improving the quality of life for our clients. We are committed to delivering exceptional care and support to individuals in need, and we are seeking a highly skilled and compassionate Administration Officer to join our team.
Job SummaryWe are seeking an experienced Administration Officer to provide administrative support to our office team. The successful candidate will be responsible for managing client inquiries, scheduling appointments, and maintaining accurate records. They will also be involved in recruitment and compliance activities, ensuring that our operations comply with relevant laws and regulations.
Key Responsibilities- Manage client inquiries and provide exceptional customer service
- Schedule appointments and maintain accurate records
- Assist with recruitment and compliance activities
- Provide administrative support to the office team
- Develop and implement effective recruitment strategies
- Screen, interview, and onboard new staff members
- Maintain an active pipeline of potential candidates
- Ensure all operations comply with relevant laws and regulations
- Monitor and update company policies and procedures
- Conduct regular audits and risk assessments
- Certificate III/IV in Administration or equivalent
- Diploma or Degree in Business Administration, Human Resources (preferred)
- Certificate III in Aged Care (preferred)
- Current Australian National Police Check (satisfactory)
- Working with Children Check
- Current First Aid & CPR certificate
- Valid driver's license
- Excellent verbal and written communication skills
- Proficiency in Microsoft Office Suite (Word, Excel, Teams)
- Possession of a smart mobile phone (iPhone/Android)
- At least 2-3 years of experience as a Recruitment officer or administrative staff
- Solid knowledge in Home Care Package/CHSP/Disability sectors
- Ability to operate efficiently and able to think outside of the square
- Strong time management and organizational skills
- Ability to manage competing priorities effectively
- Relationship development skills to support diverse clients in achieving their goals
- Intermediate to advanced experience with Microsoft Office (Excel, Word, Outlook, and CMS)
