Branch Support Specialist

6 days ago

Launceston, Tasmania, Australia beBeeManager Full time $80,000 - $120,000
Job Opportunity

We are seeking a highly skilled and motivated individual to fill the position of Branch Support Manager. This role will be responsible for leading and supporting the administration, customer service, and pallet control functions across all logistics branches.

Key Responsibilities
  • The effective management and continuous improvement of administration, customer service and pallet control across all logistics branches.
  • Review and alignment of core functions across branches to enable consistency of approach and cross branch support for specific role functions.
  • Financial performance of these functions including operating within budgeted resources and ensuring the timely and accurate entry of data and reporting required for the effective function of the logistics business.
  • Partnering with operations, finance, commercial, sales, HR and IT to review, improve and or embed new processes that better align business support functions with the goals and objectives of the logistics business.
  • Work with operational managers to facilitate and enhance interactions between business support and operational functions to improve customer experience, business insights, revenue capture and cost optimisation.
  • Development and execution of strategies to improve customer service, administrative support and pallet management within logistics and contribute to strategies and operational improvements in administration for the logistics business more broadly.
Requirements
  • Experienced in developing and executing effective change strategies within a complex, customer focussed organisation.
  • Background in logistics or ability to rapidly acquire an understanding of logistics.
  • Intermediate or above proficiency with Microsoft Outlook, Word and Excel.
  • Experienced in using IT systems such as finance systems, Power BI and or similar systems to manage information.
  • Demonstrated experience in leading, developing and supporting effective teams.
  • Demonstrated ability to influence at all levels within an organisation to effect widespread change/improvement for customers and or the business.
  • Excellent verbal and written communication including ability to prepare reports for senior management.
  • Good financial acumen including the ability to interpret financial statements and understanding of or experience in overseeing accounting functions such as accounts payable, receivable, accruals and budgeting.
About Us

We celebrate difference and are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future. We welcome and invite applications from people of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples.

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