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IP Support Specialist
2 weeks ago
We are seeking an organized and efficient Junior Paralegal to join our team at Griffith Hack. As a key member of the team, you will be responsible for managing local and foreign renewals, ensuring timely reminders and notifications are sent, and maintaining accurate records in our internal database.
About This Role:- Manage local and foreign renewals, including sending reminders and notifications
- Act as a point of reference for 'Helpdesk' enquiries from internal/external clients
- Export and import case data between Inprotech on a weekly basis
- Process instructions for payments, including invoicing/crediting clients
- Liaise with clients and lawyers to provide quality and accurate information
- Assist in streamlining existing practices/procedures to create efficiencies within the team
- You have experience in Intellectual Property, administration or a related field
- You possess intermediate technical skills in Microsoft Office products (Word and Excel)
- You can communicate clearly with internal and external clients
- You have superior typing and data entry skills
- You possess excellent customer service approach and attention to detail
We take pride in being a leading IP services firm with a strong reputation for excellence, innovation and client service. We offer a hybrid working environment that promotes flexibility and balance, ongoing training and professional development opportunities, and a diverse and inclusive workplace where your ideas are valued.