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Administrative Support Specialist – 24 Hour Operations

1 month ago

Yorke Peninsula Council, Australia Yorke And Northern Local Health Network Full time
About the Role

We are seeking a dedicated Administrative Support Specialist to join our dynamic team at Yorke & Northern Local Health Network (YNLHN). As a key member of our Patient Services Department, you will play a vital role in ensuring seamless administrative operations and delivering exceptional customer service.

Job Summary

  • Provisional registration of Inpatient, Outpatient, and Emergency activity.
  • Accurate and timely processing of Outpatient and Emergency data.
  • Providing exceptional customer service to clients, staff, and visitors.
  • Operating the switchboard for the Health Unit and Community Health.
  • Filing and scanning of client information within medical case notes, ensuring data integrity.
  • Collating medical case notes on the discharge of clients from the health service.
  • Participating in a rotating team, being proficient in all aspects of Patient Services duties.
  • Working autonomously on particular shifts while collaborating with team members.

Key Responsibilities

  1. Administrative Support: Provide high-quality, confidential, customer-focused administrative support to clients, staff, and visitors at Clare Hospital.
  2. Data Management: Accurately and efficiently manage Outpatient and Emergency data, ensuring compliance with regulatory requirements.
  3. Customer Service: Deliver exceptional customer service, responding to queries and concerns in a professional and courteous manner.
  4. Communication: Effectively communicate with clients, staff, and visitors, using clear and concise language.

Requirements

  • Strong Organisational Skills: Possess strong organisational skills, with the ability to prioritise tasks and manage multiple responsibilities.
  • Excellent Communication Skills: Demonstrate excellent communication skills, both verbal and written, with the ability to effectively interact with clients, staff, and visitors.
  • Autonomy and Teamwork: Be able to work autonomously on particular shifts while collaborating with team members to achieve common goals.
  • Data Entry and Medical Record Management: Have proficiency in data entry and familiarity with medical record management systems.

About Us

A career in the Yorke and Northern Local Health Network offers many great lifestyle benefits, including diverse job prospects and the opportunity to fast track your skills and career. Our organisation values diversity and flexible ways of working, offering part-time opportunities to suit your availability.

Salary and Benefits

The successful candidate will receive an estimated annual salary of $59,000 - $64,000, plus additional benefits, including superannuation and leave loading. Salary packaging options are available, and relocation assistance may be considered for eligible candidates.