Retail Sales Consultant

3 weeks ago


Richmond, Australia Telstra Full time
Unlock Your Potential as a Retail Sales Consultant at Telstra

As a Retail Sales Consultant at Telstra, you will be responsible for delivering exceptional customer service and sales experience to customers in-store. Our purpose is to build a connected future so everyone can thrive.

Key responsibilities include:

  • Providing an outstanding in-store customer journey and empowering customers to transform their telecommunications experience
  • Identifying and providing tailored solutions for customers
  • Reaching and exceeding sales targets and key performance indicators
  • Continually learning and growing within the role and beyond
  • Providing positive and resilient customer service in a dynamic environment

Benefits include:

  • 30% discount on Telstra services
  • Exclusive discounts and offers across 240 brands and partners
  • A flexible, inclusive approach to parental leave
  • Unlimited access to 17,000 learning programs
  • Monthly performance rewards and recognition programs

Locations: Mt Druitt, Penrith, Richmond. Various roles available, including casual, part-time, and full-time positions. Store hours vary.

We are seeking individuals with the following attributes and skills:

  • The ability to build connections with a diverse range of customers
  • An appetite to develop customized solutions for customers
  • A drive to reach and exceed sales targets and key performance indicators
  • A positive and resilient approach to customer service
  • Experience in a customer-facing role

We work flexibly at Telstra and actively seek individuals from various backgrounds, ethnicities, genders, and abilities. We have zero tolerance for harassment of any kind and prioritize creating a workplace culture where everyone feels safe and valued.



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