Ambassador of Hospitality

2 weeks ago

Perth, Western Australia beBeeExperience Full time $45,000 - $65,000

Welcoming Experience Specialist

At a unique dining destination, Caribbean flavours come alive in every dish. The atmosphere is inviting and warm, with a beverage menu showcasing the art of exquisite rum creations. In your free time, explore local wineries and artisanal food producers, or stroll along endless sandy shores.

Purpose: As a Welcoming Experience Specialist, you will have the opportunity to warmly welcome guests and guide them on a culinary journey. Your expertise will shine as you recommend standout dishes and beverages, showcasing your mastery in all things delicious. Your dedication to precision, customer satisfaction, and teamwork will play a vital role in making every event a success.

Primary Responsibilities:

  • Create a welcoming and friendly atmosphere where every moment turns into a memory and every experience into a story.
  • Transform obstacles into opportunities, demonstrating problem-solving abilities and unwavering positivity.
  • Elevate dining experiences with personalised food and beverage suggestions within outlets and events.
  • Upselling isn't just about numbers; it's about crafting an unforgettable experience that leaves our guests craving for more.
  • Proactively source information to increase product knowledge.
  • Confidently communicate with guests and colleagues for seamless teamwork.
  • Take pride in your space, setting up and packing service areas meticulously.

Skills and Qualifications:

Proven track record in customer service within the hospitality sector. Proficiency in food & beverage protocols, encompassing table service, beverage expertise, event service and coffee crafting skills (strongly valued). Adaptable within diverse food & beverage settings, with flexibility across different schedules including early mornings, evenings, weekends and public holidays as required. Possession of a valid RSA or an equivalent qualification for the specific Country / State / Territory. Passion for engaging with patrons and collaborating within a team of diverse professionals.

Benefits:

ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide. Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you. Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays. Learn Your Way - Support your career development with access to Accor's industry leading training platforms, Accor Academy and Typsy. Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide. Worldwide Opportunities - We are a world leading hotel operator with over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career.

Join Our Team: At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining us, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. We are an inclusive company, building diverse teams across the globe. Everyone has a story and we want to learn yours. Apply now.

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