Customer Service Ambassador
1 week ago
We are seeking a highly skilled and customer-focused individual to join our team as a Front Office Attendant at NRMA Sydney Lakeside Holiday Park.
- Provide exceptional customer service and create a warm welcome for guests.
- Ensure efficient and professional check-in and check-out processes.
- Manage incoming phone calls and provide guests with information about our facilities and services.
Key Responsibilities:
- Deliver outstanding customer service skills.
- Be well-presented, friendly, and welcoming.
- Possess a passion for delivering exceptional results.
- Work effectively as part of a team.
- Utilize great problem-solving skills to multitask and support guests and colleagues.
- Prior experience in reception, front office, administration, or sales is highly regarded.
- Familiarity with Park Management systems, such as Newbook and/or RMS, is an advantage.
- Availability to work shifts over a 7-day rotating roster.
What We Offer:
At NRMA Parks & Resorts, we provide a range of benefits and opportunities for growth and development.
- Travel discounts on car rentals, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
- Complimentary myNRMA membership, including free Roadside Assistance and discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants, and more.
- Our My Thanks reward and recognition program.
- Employee referral program with a referral bonus of up to $2,000.
- Opportunities to grow, progress, or relocate to one of our many parks or resorts.
Know You Belong:
We celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued, and connected.
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