Career Opportunities Coordinator
3 weeks ago
We are a national not-for-profit and charitable organisation with almost 40 years of experience in supporting Australians to achieve sustained economic and social self-reliance.
Our mission is to provide employment, work experience, disability, youth, Indigenous and community services across New South Wales, South Australia, Western Australia and Victoria.
Salary InformationA competitive salary will be negotiated commensurate with skills and experience. As a public benevolent institution, we can also offer a portion of the salary through tax effective salary packaging.
About the RoleThe Employment Coach is responsible for case management of an allocated caseload of up to 80 customers with a prior offender history, with the objective of finding them employment. The role involves stabilising non-vocational issues, building vocational skills and experience, and undertaking 'reverse marketing' of customers to suitable employers.
The right person for this role will possess a genuine passion for recruitment and working with those in need, an ability to meet individual targets, and contribution to a strong site team. A focus on generating suitable vacancies and job referrals will also be essential.
This challenging role offers a well sought-after opportunity for career advancement and professional growth.
Key Responsibilities- Demonstrate a passion and drive for helping people find employment;
- Demonstrate outstanding interpersonal skills and ability to develop positive relationships with a diverse range of customers, employers and staff;
- Demonstrate the ability to assess, match and refer customers to appropriate job opportunities and to advocate directly to employers;
- Demonstrate the ability to achieve individual targets and work to clearly defined KPIs;
- Demonstrate a minimum typing speed of 30 WPM;
- Demonstrate strong administration skills and IT literacy, data entry and typing skills, Word, Excel and Outlook experience;
- Demonstrate attention to detail ability to work under pressure; and
- Demonstrate previous experience in the employment services or call centre industry or similar will be highly regarded.
- Have a minimum Certificate IV in Employment Services or Career Development or willingness to study; and
- Have experience in Employment Services or a related Service industry.
This full-time, ongoing role offers a 9-day fortnight with a dedicated and fixed day off every second week. You will still receive the remuneration of a full-time employee, in addition to the ability to salary sacrifice.
About Your ApplicationPlease include both a cover letter and resume with your application. Your letter should set out why you are the appropriate candidate for the role.
To ensure a safe environment for children and young people, we deliver our services in accordance with relevant legislation and standards.
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