Education Sector Professional

2 days ago

Ballarat, Victoria, Australia beBeeCommunity Liaison Officer Full time $113,022 - $136,747

Role Overview

This is a role responsible for managing public inquiries and parent complaints in an efficient manner.

The successful candidate will be working as part of a multi-disciplinary team, providing advice and support to leadership teams. They will foster strong relationships with key stakeholders and regional staff to ensure consistent practice across the region.

To achieve this, they must be flexible and adaptable, able to work independently and collaboratively with others.

The ideal candidate will have desirable qualifications and experience in managing inquiries and complaints, with the ability to influence and persuade stakeholders.

About the Position

This is a dynamic opportunity for someone who is passionate about education and has excellent communication skills. You will be working in a collaborative environment where you can make a real difference in the lives of students and families.

You will be required to respond to complex issues and complaints in a timely and effective way.

  • Manage public inquiries and parent complaints efficiently.
  • Provide advice and support to leadership teams.
  • Foster strong relationships with key stakeholders.
  • Liaise between areas and central office to resolve issues.

Key Responsibilities

The successful candidate will be responsible for:

  • Managing public inquiries and parent complaints.
  • Providing advice and support to leadership teams.
  • Fostering strong relationships with key stakeholders.
  • Liaising between areas and central office.

Requirements

To succeed in this position, you will need to have:

  • Desirable qualifications and registration with relevant institutions.
  • Experience in managing inquiries and complaints.
  • Excellent communication and interpersonal skills.
  • Able to work independently and collaboratively with others.
  • Flexible and adaptable with the ability to work in a fast-paced environment.

Advantages

This role offers the opportunity to make a positive impact on the education sector while developing your skills and expertise.

Contact Information

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