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Field Engineer Specialist

1 week ago

Melbourne, Victoria, Australia TRT Global Solutions Full time

About the Role

We are seeking an experienced Field Engineer Specialist to join our team at TRT Global Solutions. As a Technical Support Expert, you will be responsible for providing technical support to customers and field engineers, as well as managing the spares inventory in the warehouse.

Key Responsibilities

  • Provide technical support to customers and field engineers via phone, email, or on-site visits.
  • Manage the spares inventory in the warehouse to ensure accurate tracking and reporting.
  • Assist with parts deliveries to customers and field engineers.
  • Develop and maintain strong relationships with customers and stakeholders.
  • Stay up-to-date with industry trends and technologies to continuously improve skills and knowledge.

Requirements and Qualifications

  • 4+ years of experience in IT spare parts control & warehouse maintenance.
  • Strong understanding of Windows/Unix fundamentals and AIX/HP-UX/Solaris operating systems.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks efficiently.

Working at TRT Global Solutions

  • Opportunities for career growth and professional development.
  • A supportive and inclusive work environment.
  • A competitive salary package and comprehensive benefits program.