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Desktop Support Professional

3 weeks ago

Burnie, Tasmania, Australia beBeeTechnical Part time $50,000 - $80,000

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. We are looking for a capable resource to coordinate ranging from simple activities to more complex plans.

This role will provide onsite/on-call assistance to end-users within the organization's desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.

Required Skills
  • Computer OS/Peripherals troubleshooting
  • Handling Different PC Operating Systems (Windows 7/8 and 10)
  • Performing Hardware Software Installation (understanding of deployment tools like SCCM)
  • Basic knowledge of SOE and group policies
  • Printer support
  • Good knowledge of MS Office tools installation & troubleshooting
  • Excellent customer service and people skills
  • Field experience supporting a variety of technologies and services
  • Advanced technical abilities including solid troubleshooting skills applicable to Windows, Apple, and virtual operating systems
Personal Attributes
  • Strong analytical and problem-solving capabilities
  • Well-organized and highly detail-oriented
  • Strong customer service ethic and great communication skills, both oral and written
  • Passionate about delivering quality no matter what you are doing
  • Ability to work both independently and in a collaborative team-oriented environment
  • A self-starter, motivated to push the limits and think outside of the box
  • Fondness for solutions that are simple, elegant, and effective
  • Ability to work with and maintain confidential information
In-depth Knowledge of
  • Microsoft Office applications
  • PC Laptop hardware
  • PC Laptop peripherals, including printers
Benefits

We offer a competitive compensation package and opportunities for growth and development.

Requirements
  • At least two of the following:
    • PC Laptop OEM Maintenance Certification
    • CompTIA A+ Certification
    • Microsoft Certified IT Professional (MCITP) certification in the desktop area
    • Microsoft Office Specialist (MOS) Certification
  • 1 year of relevant experience.
  • Freshers and IT Students are also welcome.

Please forward your resume to be considered for this exciting opportunity.