AI-Driven Solutions Expert

2 days ago

Sydney, New South Wales, Australia beBeeInnovator Full time $180,000 - $250,000
About the Role

Embark on a journey as an early team member to drive growth by working closely with customers. As a trusted advisor and problem solver, provide guidance on successfully adopting and integrating AI-driven solutions into their business.

As a key player in shaping customer interactions, you'll unlock new possibilities beyond traditional support methods. This means endless opportunities for growth, learning, and exciting challenges.

  • Act as a trusted AI advisor for clients.
  • Lead AI implementation projects from inception to successful deployment.
  • Collaborate with customers to understand their workflows and configure AI tools to meet their needs.
  • Identify opportunities for innovative AI-driven solutions beyond customer support.
  • Work closely with the product team to represent customer needs, provide feedback, and influence product strategy.
Key Responsibilities

As an early team member, you'll have the autonomy to take initiative and shape how we work with customers. You'll impact not just individual implementations, but also our overall approach to customer success.

  • Guide customers through onboarding, troubleshooting, and best practices.
  • Solve integration challenges in creative and effective ways.
  • Develop expertise in AI and automation while making a real impact on customer experience.
The Ideal Candidate

We're seeking a curious and motivated individual to join our team. This role is perfect for someone who:

  1. Is passionate about AI and eager to learn how it can transform customer interactions.
  2. Enjoys developing technical skills and is comfortable working with technology.
  3. Is driven by impact and wants to play a key role in an early-stage startup.

Relish diving into customer challenges, figuring out how to optimize AI tools, and thinking creatively about new ways to help businesses thrive.

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