B2C Credit Team Lead

4 days ago

Brisbane, Queensland, Australia beBeeRisk Full time $150,000 - $175,000

Job Overview:

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  • As a results-driven leader, you will spearhead our B2C credit team in driving performance and process improvements, ensuring effective customer outcomes.">
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Key Responsibilities:

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  • Lead, mentor and develop the B2C credit team, optimising work allocation and performance outcomes.">
  • Oversee credit collection strategies across residential and small business portfolios, enhancing debt recovery.">
  • Manage relationships with external agencies and debt collectors to drive results.">
  • Implement credit policies, frameworks and continuous improvement initiatives to strengthen compliance and efficiency.">
  • Partner with sales, finance, legal and operations teams to align credit strategies with business goals.">
  • Deliver accurate reporting and insights on credit exposure, risk trends and performance.">
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Requirements:

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  • Proven experience leading credit functions (credit risk, collections, vulnerable customer management).">
  • Strong analytical and Excel skills, with the ability to translate data into meaningful insights and reports.">
  • Experience managing vendors/third parties and driving credit transformation activities.">
  • Industry expertise and understanding of regulatory landscapes.">
  • Excellent communication and influencing skills, with the ability to solve complex problems.">
  • Strong stakeholder engagement and relationship management capability.">
  • A passion for developing talent and fostering high-performance cultures.">

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