Digital Workplace Manager

17 hours ago


Melbourne, Victoria, Australia WISE EMPLOYMENT LTD Full time
About WISE Employment LTD

WISE Employment LTD is a leading not-for-profit organisation dedicated to empowering disadvantaged individuals through quality employment, training, and support services.

A Day in the Role of Intranet Manager

The successful candidate will be responsible for overseeing the daily operation and management of our SharePoint-based intranet, WISE Central. This involves maintaining overall quality control on content and design, leading a community of content authors, implementing policies and standards to ensure effective and engaging intranet content that meets the needs of all users.

In this role, you will also drive engagement across the organisation, encouraging adoption of WISE Central as a key business resource. Additionally, you will provide insightful reporting to key stakeholders that helps evaluate its performance against KPIs. Your responsibilities will include:

  • Taking full ownership for WISE Central to ensure provision of a world-class intranet that fulfils business needs and ensures reliable and consistent user experience for staff.
  • Responsibility for editorial control and user permissions to ensure they are in line with the governance framework.
  • Leading a community of content authors (and champions), coordinating efforts of this group and encouraging collaborative and consistent approach.
  • Providing coaching and feedback to content authors ensuring they have knowledge, tools, and skillsets required for their roles and to bring continuous improvement in content quality and compliance.
  • Providing necessary training to new content authors and users to ensure proficiency across all user groups.
Key Requirements

To be considered for this exciting opportunity, you must possess the following skills and qualifications:

  • Minimum 3 years of experience managing and implementing intranets for large organisations i.e. 1,000+ employees.
  • Full Australian working rights.
  • Holding a full Australian driver's license.
  • Ability to obtain a National Police Check.
  • Capability to pass a Working with Children Check.
  • Demonstrating the WISE attributes: Customer Centricity, Curiosity, Resilience, Adaptability, Creativity, and Growth Mindset.
  • Strong understanding of SharePoint capabilities for intranet applications.
  • Strong understanding of usability principles and user experience.
  • Strong understanding of information architecture design principles for intranets.
  • High level of comfort with social software and other web-based technologies.
  • Project management experience.
  • Excellent verbal & written communication skills.
  • Excellent interpersonal skills.
  • Strong leadership skills to coordinate and facilitate activities with colleagues.
What We Offer

We offer a competitive salary ranging from $95,000 to $110,000 per annum, depending on experience, plus added Not-For-Profit Salary Packaging benefits (tax savings), superannuation, and more.

Our organisation values diversity and inclusivity, and we encourage candidates from diverse backgrounds to apply. We foster a culture of respect, empathy, and collaboration, and we believe in providing opportunities for growth and development.



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