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Customer Experience Specialist

2 weeks ago

Adelaide, South Australia beBeeCustomerService Full time $33,000 - $35,000

Deliver Exceptional Customer Experiences

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We are seeking a highly motivated individual to join our team as a Customer Service Officer.

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The role involves delivering an exceptional customer experience, helping customers understand banking tools and transactions. Our ideal candidate will possess excellent customer service skills, be able to liaise confidently with customers and build rapport quickly, and demonstrate a positive attitude and passion for customer service excellence.

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This is a fantastic opportunity for individuals who thrive in fast-paced environments and are passionate about providing outstanding customer experiences.

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Key responsibilities include:

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  • Providing exceptional customer service in a fast-paced environment\
  • Liaising confidently with customers and building strong relationships\
  • Demonstrating a positive attitude and commitment to customer service excellence\
  • Assisting customers with banking tools and transactions\
  • Contributing to a positive and productive team environment\
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The successful candidate will have:

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  • A minimum of 1 year's experience in a customer-facing role\
  • Strong communication and interpersonal skills\
  • A positive attitude and passion for customer service\
  • Ability to work in a fast-paced environment\
  • Work authorisation in Australia\
  • Flexibility and adaptability in a dynamic environment\
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We offer a great support structure, flexible working conditions, and career pathway opportunities. If you are passionate about delivering exceptional customer experiences, we encourage you to apply.