Customized Learning Experience Specialist

3 days ago


Perth, Western Australia beBeeTraining Full time $95,782 - $100,526
Job Title:

Training Officer - Customized Learning Experience Specialist

Role Overview:

This role focuses on delivering exceptional customer service experiences through customized training and developmental resources for frontline customer service officers and leaders.

  • Supporting frontline leaders in providing effective training.
  • Identifying trends and opportunities for continuous improvement.
  • Developing tailored training and educational materials.
Required Skills and Qualifications:

To be successful in this role, you will require a Certificate IV in Training and Assessment or an equivalent qualification/experience. Strong communication, problem-solving, and adaptability skills are essential.

Benefits:

We offer a range of benefits to support your professional growth and well-being:

  • Flexible working hours (standard 37.5 hour week).
  • Flexible work arrangements (home, field, and office).
  • 20 days annual leave per year (taken at half pay).
  • 17.5% leave loading paid annually on accrued annual leave.
  • 15 days personal leave per year.
  • 13 weeks long service leave every seven years (taken at half pay).
  • 18 weeks paid parental leave (after 12 months of service).
  • Three public holidays in lieu per year.
  • Five days reproductive leave per year.
  • Ten days disability leave per year.
  • Five days cultural leave for Aboriginal and Torres Strait Islander people per year.
  • Ability to purchase additional annual leave.
  • Opportunities for professional development, acting, shadowing, and mentoring.
  • Formal training options.
  • Stable work, job security, fair remuneration, and 12% superannuation contributions.
Additional Information:

This role is classified as Associate level, with full-time employment type and training function within the Government Administration industry.



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