Store Leadership Opportunity
5 days ago
The Body Shop is a pioneering cruelty-free beauty brand that empowers people and enriches the planet. Our mission is to generate positive economic, social, and environmental impact.
Your RoleWe are seeking an inspirational leader and activist to drive retail excellence, strong sales results, and an engaging customer experience in our store. As a key member of our team, you will lead by example, foster a culture of collaboration, and bring our brand to life through our products, campaigns, and activism.
Key Responsibilities- Lead and work as part of a successful team to best meet the needs of our customers
- Shape a customer-focused store experience by driving customer engagement through our products, campaigns, and activism
- Problem-solve effectively and proactively using available resources
- Communicate effectively and act as a flexible and responsible role model to your team
- Ensure development of customer loyalty to further build The Body Shop brand
- Meet sales and performance targets
- Manage stock; monitor and manage change
- Confidently use data (KPIs) to make sound commercial and business decisions
- Experience in a customer-facing role, people leadership, and team development
- Able to meet sales and performance targets with outstanding planning and organizing skills
- Ability to work collaboratively within a feedback culture
- Experience coaching and developing a successful team
- Outstanding leadership and communication skills
- Experience using data (KPIs) to make sound business decisions
- Estimated Salary: £40,000 - £50,000 per annum
- Benefits start within your first month
- Comprehensive onboarding in your new position
- Training hours for you and your team as needed
- A 50% discount on regular product and 30% on Gifts
- Paid volunteer days
- Ability to make connections with Community Partners to drive local activism
- (UN) Uniform - we don't believe in uniformity
- Ability to offer a real living wage to your Customer Consultants
- Opportunities to grow within the Brand
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