Automotive Service Operations Manager

1 month ago

Cairns, Queensland, Australia AUTOrecruit Full time

We are seeking an experienced Automotive Service Operations Manager to join our team at AUTOrecruit.

As a key member of our operations team, your primary responsibility will be to provide top-notch customer service, manage appointments efficiently, and support front counter operations.

Key Responsibilities:

  • Greet and assist customers at the front counter with a friendly and professional attitude, ensuring a positive experience for all clients.
  • Schedule appointments in a timely manner, delegating tasks to skilled technicians to ensure efficient job completion.
  • Understand and address customer automotive service needs and concerns, providing accurate information, estimates, and timelines as required.
  • Maintain organised service records, customer details, and vehicle specifications, ensuring seamless communication within the team.
  • Collaborate closely with the service team to ensure jobs are completed on time, meeting the high standards of our clients.
  • Handle customer inquiries and feedback professionally, responding promptly to resolve any issues that may arise.
  • Ensure the front counter area remains organised and clutter-free, promoting a positive and productive work environment.

Requirements:

  • Prior experience in the automotive industry is highly desirable, with a strong understanding of the intricacies involved.
  • Excellent communication and organisational skills are essential, enabling you to effectively manage multiple tasks and priorities.
  • A customer-centric mindset is vital, driving your approach to delivering exceptional service and building strong relationships with clients.
  • Basic knowledge of automotive systems is beneficial, although not mandatory.
  • Proficiency in computer software for scheduling and record-keeping is necessary, with the ability to learn new systems quickly.
  • The capacity to thrive in a fast-paced, collaborative environment is crucial, requiring adaptability and flexibility.
  • A willingness to work flexible hours, including Monday to Friday, 8:00 AM to 5:00 PM, with potential early Fridays, is expected.

What We Offer:

  • A competitive annual salary of $70,000 - $90,000, depending on experience.
  • A supportive team atmosphere, fostering growth and development within a dynamic and innovative environment.
  • Training and development opportunities, empowering you to enhance your skills and knowledge.
  • A long-standing family-owned business with a positive culture, valuing tradition and innovation.

  • Automotive Service Centre Developer

    1 month ago

    Cairns, Queensland, Australia Precruitment Full time

    About this OpportunityWe are seeking an experienced Automotive Mechanic to join our team on Groote Eylandt, in the Gulf of Carpentaria. This unique blend of traditional and modern living offers a dynamic environment where economic development and cultural heritage coexist.As an Automotive Mechanic, you will be responsible for supporting regional development...

  • Automotive Parts Coordinator

    4 weeks ago

    Cairns, Queensland, Australia John Cole Toyota - Innisfail Full time

    Job Summary:We are seeking an experienced Automotive Parts Coordinator to join our team at John Cole Toyota - Innisfail. As the primary point of contact for all parts-related inquiries, you will play a crucial role in ensuring customer satisfaction and smooth parts operations.About the Role:This is a full-time opportunity that offers a competitive salary...

  • Automotive Parts Interpreter Specialist

    4 weeks ago

    Cairns, Queensland, Australia John Cole Toyota - Innisfail Full time

    Automotive Parts Interpreter SpecialistAbout the RoleWe are seeking an Experienced or Junior Automotive Parts Interpreter to join our dynamic team at John Cole Toyota - Innisfail.In this role, you will be the first point of contact for all parts-related inquiries, ensuring customer satisfaction and smooth parts operations.You will be responsible for handling...

  • Automotive Parts Coordinator

    3 weeks ago

    Cairns, Queensland, Australia John Cole Toyota - Innisfail Full time

    Company OverviewEstablished in 1983, John Cole Toyota - Innisfail has been a cornerstone of the Northern Queensland community for nearly four decades. As a family-owned and operated business, we take pride in providing exceptional service to our customers.About This OpportunityWe are seeking an experienced or junior Automotive Parts Interpreter to join our...

  • Ambulance District Operations Manager

    3 days ago

    Cairns, Queensland, Australia Queensland Ambulance Service Full time

    Company Overview: As a leader within the Queensland Ambulance Service, you will be responsible for overseeing the operational aspects of ambulance services in the district. This includes ensuring patient safety, quality of care, and effective management of resources.

  • Automotive Specialist

    4 weeks ago

    Cairns, Queensland, Australia Precruitment Full time

    About the OpportunitySupport regional development by assisting in the development of a multifunction car service centre, providing diverse automotive services and economic opportunities for the local community.This exciting opportunity is located on Groote Eylandt, offering a unique blend of traditional and modern living. The island has growing...

  • Top Automotive Technician Wanted for Cairns Dealership

    3 weeks ago

    Cairns, Queensland, Australia AUTOrecruit Full time

    Are you a skilled automotive professional looking to relocate to tropical Far North Queensland? Our client, a family-owned multi-franchised dealership in Cairns, is seeking an experienced BMW trained technician with diagnostics expertise.This exciting opportunity offers the chance to live and work in a stunning holiday destination, with a great balance of...

  • Logistics Associate

    4 weeks ago

    Cairns North, Queensland, Australia Repco Full time

    About UsRepco is a leading company in the automotive aftermarket industry, with over 400 stores across Australasia.SalaryThe estimated salary for this role is AU$65,000 - AU$80,000 per annum, depending on experience.Job DescriptionWe are seeking a Logistics Associate to manage and coordinate deliveries of automotive parts and products to our trade customers....

  • Automotive Refinish Specialist

    3 weeks ago

    Cairns, Queensland, Australia The NRMA Full time

    The NRMA is seeking a detail-oriented and organized Automotive Refinish Specialist to join our team at Cairns Airport. This role involves ensuring that all vehicles meet our presentation standards, exceeding customer expectations, and contributing to the successful daily operation of the location.Key Responsibilities:Cleaning and presenting vehicles to the...

  • Automotive Product Specialist

    3 weeks ago

    Cairns, Queensland, Australia The NRMA Full time

    Key ResponsibilitiesWe are seeking a skilled and detail-oriented Casual Vehicle Detailer to join our team at Cairns Airport.As an Automotive Product Specialist, you will ensure our vehicles are presented to the highest standards, meeting customer expectations, and contributing to the successful daily operation of the location.Your key responsibilities will...

  • Operations and Service Delivery Manager

    4 weeks ago

    Cairns, Queensland, Australia Grace Worldwide (Australia) Pty Limited Full time

    OverviewGrace Worldwide (Australia) Pty Limited is a leading services company, committed to excellence and passionate about our people. With over a century of experience, we've established a reputation for delivering outstanding service in relocation, removals, and information management.About the RoleWe are seeking an experienced Regional Operations...

  • Automotive Parts Delivery Coordinator

    4 weeks ago

    Cairns North, Queensland, Australia Repco Full time

    Company OverviewRepco is a leading brand in the automotive aftermarket industry, with over 400 stores across Australasia. We are passionate about delivering exceptional customer service and building strong relationships with our trade customers.

  • Highly Skilled Automotive Mechanic Wanted

    1 month ago

    Cairns City, Queensland, Australia AUTOrecruit Full time

    About Our CompanyLocated in the picturesque Tully/Mission Beach Region, we are a well-known brand offering good work/life balance with occasional overtime and weekend work.About the JobThis full-time position (38hrs/wk, Monday to Friday) offers an estimated annual salary of $65,000 - $80,000 AUD.Job DescriptionWe require a trade-qualified automotive...

  • Highly Skilled Automotive Mechanic Wanted for BMW Specialist Role in Cairns

    1 month ago

    Cairns, Queensland, Australia AUTOrecruit Full time

    BMW Technician Job in Tropical Far North QueenslandWe are seeking an experienced BMW trained technician with a passion for diagnostics and a commitment to delivering exceptional customer service. Our client is a family-owned dealership based in the beautiful city of Cairns, offering a great opportunity for a lifestyle change.Cairns, considered the gateway to...

  • Experienced BMW Service Technician Wanted in Far North Queensland

    4 weeks ago

    Cairns, Queensland, Australia AUTOrecruit Full time

    We are a reputable auto recruitment agency, AUTOrecruit. Our goal is to find the perfect candidate for this challenging role as an Automotive Technician at one of our valued clients in Cairns.Cairns, situated in tropical Far North Queensland, offers a unique blend of work-life balance and stunning natural beauty. As the gateway to Australia's Great Barrier...

  • Heavy Diesel Mechanic: High-Paying Field Service Position

    4 weeks ago

    Cairns, Queensland, Australia JamesValé Recruitment Full time

    JamesValé Recruitment is seeking a skilled Heavy Diesel Mechanic/Field Service Technician to join their Cairns branch. This is a permanent, full-time opportunity with a competitive hourly rate commensurate with experience and skills.About the RoleIn this field service position, you will be responsible for maintaining and repairing earthmoving, construction,...

  • Diesel Technician

    4 weeks ago

    Cairns City, Queensland, Australia Penske Full time

    Exciting Opportunity in CairnsWe are seeking a highly skilled Diesel Technician - Automotive Specialist to join our team in Cairns, Queensland. This is a fantastic opportunity to work with a leading distributor of premium power systems solutions.About the RoleThis role involves carrying out servicing across a diverse range of premium brands. You will get...

  • Warehouse Operations Manager

    1 month ago

    Cairns, Queensland, Australia Grace Worldwide (Australia) Pty Limited Full time

    Job OverviewA career opportunity has arisen for a skilled Warehouse Operations Manager to join our team at Grace Worldwide (Australia) Pty Limited.Compensation PackageThe successful candidate will receive an attractive remuneration package, including an estimated salary of AU$90,000 - AU$120,000 per annum, depending on experience and qualifications. The...

  • Hotel Operations Manager

    4 weeks ago

    Cairns, Queensland, Australia LUXXE Outsourced Hotel Services Full time

    Job Title:Hotel Operations ManagerAbout Us:LUXXE Outsourced Hotel Services is a boutique services company operating in several cities across Australia. We provide highly-trained staff for various roles, including Housekeeping, Rooms and Public Areas.Job Description:We are seeking highly skilled and motivated Hotel Operations Managers to lead our teams in...

  • Trade Qualified Automotive Mechanic

    4 weeks ago

    Cairns City, Queensland, Australia AUTOrecruit Full time

    OverviewAUTOrecruit is seeking a highly skilled Trade Qualified Automotive Mechanic to join their team in the picturesque Tully/Mission Beach Region.SalaryThe estimated annual salary for this position is between $80,000 - $110,000 depending on experience and qualifications.Job DescriptionThis is a full-time position, 38 hours per week (Monday to Friday),...