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Housing Support Specialist

2 weeks ago

Liverpool, Australia beBeeCustomerService Full time $80,129 - $92,301
Client Service Officer Role

The purpose of this role is to deliver exceptional customer service to vulnerable and diverse clients, responding to enquiries and providing accurate information about Housing NSW products and services.

  • Experience in delivering timely, empathetic, and accurate assistance is essential for success.
  • Excellent computer navigation skills and the ability to work between multiple screens and databases are required for effective task management.
  • Contact centre experience is advantageous but not necessary.
  • A dedication to continuous learning through both in-person and virtual training is a must.
  • The ability to work across a 24/7 rotating roster is also required.

This challenging and rewarding position involves processing various applications and engaging in outbound campaigns.