Customer Success Leader
6 days ago
We are seeking a Customer Success Leader to join our team at The Individual Touch CC. As a key member of our sales engineering team, you will be responsible for driving business growth and customer success.
Key Responsibilities:- Customer Relationship Management: Develop and maintain strong relationships with customers to ensure their continued success with our products.
- Sales Strategy Development: Collaborate with Sales Engineers to develop consultative sales approaches that drive customer acquisition and retention.
- Team Performance Management: Monitor and analyze team performance to identify areas for improvement.
- Cross-Functional Collaboration: Work closely with cross-functional teams to innovate customer acquisition, onboarding, and retention strategies.
- Proven experience in customer-facing roles, preferably in the technology or SaaS space.
- Strong understanding of customer needs and preferences.
- Exceptional communication and interpersonal skills.
- Proven ability to work in a fast-paced environment and adapt to changing priorities.
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Director of Sales and Customer Success
6 days ago
Council of the City of Sydney, Australia The Individual Touch CC Full timeAbout UsThe Individual Touch CC is a remote-first company that helps agencies and developers succeed by providing them with the tools, hosting, and expert support needed to create exceptional WordPress experiences.Key Responsibilities:Strategic Planning: Develop and execute strategies that position us as a market leader for agency solutions.Team Leadership:...
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Customer Success Manager
6 days ago
Council of the City of Sydney, Australia WorkFocus Australia Full timeTransforming Lives through Exceptional ServiceAt WorkFocus, we believe that exceptional customer service is key to transforming lives and driving business success. As a Customer Success Manager, you'll be responsible for building and maintaining stakeholder relationships within our Compulsory Third Party (CTP) division.You'll work closely with our national...
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Head Of Customer Success
3 days ago
Council Of The City Of Sydney, Australia SKUTOPIA Full timeHead of Customer Success SKUTOPIA is a fast-growing Australian Technology Driven third party logistics Company (3 PL).We're building innovative ecosystems that power the booming e-commerce industry.Our team is driven to create innovative products, a sustainable planet and society, and on a mission to democratise and decarbonise logistics.At SKUTOPIA, we...
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Head Of Customer Success
3 weeks ago
Council Of The City Of Sydney, Australia SKUTOPIA Full timeAbout us: SKUTOPIA is a fast-growing Australian Technology Driven third party logistics Company (3 PL).We're building innovative ecosystems that power the booming e-commerce industry.Our team is driven to create innovative products, a sustainable planet and society, and on a mission to democratise and decarbonise logistics.At SKUTOPIA, we offer unique...
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Head Of Customer Success
2 days ago
Council Of The City Of Sydney, Australia Tbwa ChiatDay Inc Full timeSKUTOPIA is a fast-growing Australian Technology Driven third party logistics Company (3 PL).We're building innovative ecosystems that power the booming e-commerce industry.Our team is driven to create innovative products, a sustainable planet and society, and on a mission to democratise and decarbonise logistics.At SKUTOPIA, we offer unique products that...
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Customer Experience Leader
1 day ago
Council of the City of Ryde, Australia LifeHealthcare Full timeJob DescriptionWe are seeking a skilled and experienced Customer Care Team Leader to join our team at LifeHealthcare.About the Role:Lead and develop a high-performing Customer Care team, ensuring exceptional customer service and experience.Foster a culture of excellence, accountability, and continuous improvement within the team.Collaborate with internal...
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Customer Care Team Leader
2 days ago
Council of the City of Ryde, Australia LifeHealthcare Full timeCustomer Care Team Leader - Fixed Term ContractOperationsFixed Term Contract18/3/2025At LifeHealthcare we believe Australian and New Zealand healthcare professionals and patients should have access to world-leading medical devices, whilst ensuring long-term economic sustainability within the healthcare system. As a leading independent distributor of medical...
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Customer Success Director
3 days ago
Council Of The City Of Sydney, Australia SKUTOPIA Full timeAbout SKUTOPIASKUTOPIA is a pioneering Australian Technology Driven third-party logistics company (3PL). Our mission is to create innovative ecosystems that power the booming e-commerce industry, focusing on sustainability and decarbonisation.About the RoleThe Head of Customer Success will lead all post-onboarding client interactions, ensuring seamless...
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Customer Success Associate
6 days ago
Council of the City of Ryde, Australia Internetwork Expert Full timeServing as the primary point of contact for customers, this role demands exceptional customer service skills, adaptability, and a passion for delivering outstanding experiences. The ideal candidate will possess strong analytical and problem-solving abilities, ensuring seamless execution of tasks and resolving customer challenges...
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Customer Success Strategist
6 days ago
City Of Stirling, Australia Immersive Technologies Full timeImmersive Technologies is a global leader in mining equipment simulation and blended learning solutions, seeking an experienced sales professional to develop, support and improve our customers' workforce capability in the Western territory of our Australia Pacific region.About Our CultureWe have a supportive team culture that values collaboration,...
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Customer Success Manager
6 days ago
Council of the City of Ryde, Australia Beiersdorf Full timeWe act according to our purpose, WE CARE BEYOND SKIN, and take responsibility for our consumers, employees, the environment, and society. At Beiersdorf, we want to help people feel good about their skin – and our commitment goes far beyond caring for skin.The PositionWe're seeking a highly skilled and motivated individual to join our Sales team in this...
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Europe Sales and Customer Success Director
5 days ago
City of Knox, Australia GEP Full timeAbout UsGEP is a diverse, creative team of people passionate about procurement. We invest ourselves entirely in our client's success, creating strong collaborative relationships that deliver extraordinary value year after year.Our clients include market global leaders with far-flung international operations, Fortune 500 and Global 2000 enterprises, leading...
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Apac Customer Success Leader
1 hour ago
Sydney, Australia Apple Full time**Summary** Posted: 28 Nov 2024 Weekly Hours**:38** Role Number**:200565459** Imagine what you could do here. At Apple, great new ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. We are looking for a passionate...
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Customer Experience Strategist
3 days ago
Council Of The City Of Sydney, Australia ClearCompany Full timeCompany Overview:We are a globally recognised luxury brand with a strong heritage and vision. Our commitment to quality, craftsmanship, and sophisticated designs has earned us a reputation as a leader in the premium lifestyle sector.Job Description:We seek a strategic and data-driven Crm Manager- Global to lead customer relationship management initiatives...
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Global Customer Success Leader ANZ
3 days ago
Sydney, New South Wales, Australia The Hustle Full timeAbout the RoleWe are seeking a seasoned leader to join our ANZ Customer Success Team as a Manager in our Mid-Market/Corporate Segment. This role will entail overseeing and expanding our current customer success program in ANZ, while also shaping the vision, strategy, and roadmap for the future.As a key member of our leadership team, you will be responsible...
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Supermarket Team Leader
1 week ago
Sydney, Australia Retail Team Leader Opportunities Full time**Team Leader** We are a supermarket business that operates in the Western Sydney region and are looking for an experienced and exceptional Team Leader to join our team on a Full-Time basis. The positions reports directly to the Director. We have 4 retail stores around Sydney that specialises in Indian/ Sri Lankan and Asian produce & goods that are enjoyed...
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Gen AI Customer Success Leader
3 days ago
Sydney, New South Wales, Australia Amazon Full timeJob SummaryWe are seeking an experienced Gen AI Customer Success Leader to join our team at Amazon. As a key member of our Professional Services team, you will be responsible for leading comprehensive generative AI transformation programs from sales to delivery, partnering closely with customers to drive successful adoption, implementation, and measurable...
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Customer Success Manager for Europe
5 days ago
City of Knox, Australia GEP Full timeJob OverviewWe are seeking a highly skilled Customer Success Manager to join our team in Europe. As a key member of our sales and customer success team, you will be responsible for managing and maintaining strong relationships with key accounts, ensuring high levels of customer satisfaction and retention.Key Responsibilities:Drive cross-sell and upsell...
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Education Leader for Student Success
6 days ago
City of Yarra, Australia MacKillop Education Full timeAbout the PositionWe are seeking an exceptional leader to join our team as a Principal, driving the development of a cutting-edge wellbeing, learning, and teaching framework that supports every student. The successful candidate will be part of a collaborative leadership team shaping an inspiring and transformative learning environment at MacKillop...
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Head Of Customer Success
9 hours ago
Sydney, New South Wales, Australia Techium Consulting Group Full timeHead of Customer Success - Construction Tech Our client is seeking a dynamic Head of Customer Success to join their team and drive their 2024 growth initiatives.The company offers a state-of-the-art project management platform that enables teams to predict and plan for both anticipated and unforeseen events, ensuring overall project efficiency.As the Head...