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Customer Service Ambassador
2 weeks ago
Job Title: Food and Beverage Attendant
As a hospitality professional, you will be responsible for delivering exceptional guest service with a smile while taking customer food and beverage orders efficiently. You will also assist with gaming enquiries, guest service, and payouts, ensuring our venues are clean, tidy, and welcoming for all guests.
Key Responsibilities:
• Deliver excellent guest service
• Take customer food and beverage orders efficiently
• Assist with gaming enquiries, guest service, and payouts
• Keep our venues clean, tidy, and welcoming for all guests
Requirements:
• A current Responsible Service of Alcohol (RSA) certification
• A current Responsible Conduct of Gambling (RCG), or the ability to secure one
• Availability to work days, nights, weekends, and public holidays
• Team attitude and collaborative approach to work
• Experience with TAB and Keno is an advantage
What We Offer:
• Access to hundreds of discounts across many brands
• Supportive work environment with learning and development opportunities
• Staff discounts across Federal Hospitality properties
• Free parking (where available) and staff uniform
