Park Reception Officer

1 week ago

Fremantle, Western Australia beBeeReceptionist Full time $59,000 - $74,000
About Our Team

We are currently looking for a skilled Front Office Receptionist to join our team.

This is an exciting opportunity for someone who enjoys interacting with guests and providing top-notch customer service.

The ideal candidate will have previous experience in a similar role within the hospitality industry and be proficient in using computer systems.

We are seeking someone with excellent communication and interpersonal skills, who can handle cash transactions accurately and work well under pressure.

The successful candidate will also have a current driver's license and be flexible with their working hours.

If you are a motivated and enthusiastic individual who is passionate about delivering exceptional guest experiences, we want to hear from you

Key Responsibilities:
  • Provide high standard customer service to all guests
  • Process guest check-ins and check-outs efficiently
  • Use our park booking system to make reservations and manage accounts
  • Coordinate with the Housekeeping team to ensure accommodation readiness
  • Supply guests with information regarding property and local areas of interest
  • Complete day-to-day office administration tasks
  • Maintain strong relationships with the park teams, residents and guests
About You

To be successful in this role, you will need:

  • Previous Front Office experience in a hospitality setting
  • Excellent communication and interpersonal skills
  • Proficient computer skills, including knowledge of RMS or comparable Reservation Booking System
  • Able to handle cash transactions accurately
  • Strong organizational skills and attention to detail
  • Flexibility to work weekends, public holidays, and evenings as needed
  • A current driver's license essential

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