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Call Centre Agent

1 week ago

City of Darebin, Australia TN United Kingdom Full time

About This Opportunity

TN United Kingdom is seeking a Temporary Customer Service Advisor to join our team in Preston. This is an exciting opportunity to develop your skills and experience in a dynamic and supportive environment.

  • You will be responsible for providing exceptional customer experiences and ensuring that all customer queries are resolved promptly and efficiently.
  • Our ideal candidate will have excellent communication skills, flexibility, and experience within customer service, ideally within telephony roles.
  • This is a fantastic opportunity to work in a team setting as well as independently, performing ad-hoc duties as required.

Job Responsibilities:

  • Be the first point of contact for customers in relation to any queries they have with their account.
  • Resolve customer complaints and provide resolution.
  • Communicate feedback to senior personnel on the customer experience and issues.