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Quality Assurance Director
2 weeks ago
The role of Quality Assurance Director is a pivotal one, overseeing the delivery of quality across all uniform products. As the right person in this position, you will ensure compliance with contractual, regulatory, and industry standards.
You will be responsible for managing quality assurance, quality control, compliance, and audit activities. This includes ensuring supplier production aligns with expectations and that all products meet or exceed required specifications.
This key leadership role involves leading a team, driving continuous improvement initiatives, maintaining the Quality Management System (QMS), and preparing the entire supply chain to deliver products of the highest standard consistently.
Key Responsibilities:- Owning and managing the Quality Plan ensures consistent delivery of quality across the ADF supply base.
- Overseeing quality control activities, including product inspections, testing, and corrective actions.
- Leading quality assurance by developing, maintaining, and enforcing quality protocols and standards across production operations.
- Managing product compliance through audits, testing, and supplier reviews to ensure adherence to regulatory and contractual obligations.
- Maintaining and updating the ADF Manual and ensuring all suppliers are aligned with requirements.
- Own the QMS Register, maintaining comprehensive engineering and compliance records.
- Leading internal and external audit programs to ensure alignment with contract obligations and industry standards (e.g., EIA:632, ISO 9001).
- Coordinating gold seal sample storage and production compliance reviews.
- Conducting and overseeing factory inspections, audits (announced and unannounced), and inspection regimes, including setting Acceptable Quality Limits (AQLs).
- Managing rework processes and post-production inspections to drive continuous supplier improvements.
- Performing periodic risk assessments, identifying and mitigating risks proactively.
- Preparing and delivering reporting on quality performance indicators in accordance with contractual obligations.
- Contributing to garment construction improvements and offering solutions to suppliers for high-risk products.
- Leading a team by providing training, coaching, performance monitoring, and development planning.
• Minimum 8 years' experience in a similar quality management role.
• Strong knowledge of quality standards and frameworks (EIA:632 and/or ISO 9001 accreditation experience desirable).
• Experience with Product Lifecycle Management (PLM) systems (desirable).
• Deep understanding of textile, garment production, and accessory testing requirements.
• Solid experience conducting supplier audits, inspections, and managing corrective action plans.
• Proven ability to manage risk assessment and mitigation activities in a quality context.
• Strong analytical skills and the ability to interpret and act on inspection and audit data.
Personal Attributes:- Strong leadership and team development skills.
- Project management capability with a strong sense of accountability.
- Proactive problem solver with a solutions-focused mindset.
- Skilled in managing change and driving continuous improvement initiatives.
- High attention to detail with excellent written and verbal communication skills.
- Ability to build strong relationships with internal teams, suppliers, and external stakeholders.
