Home Assessor

4 weeks ago

Melbourne, Victoria, Australia Fuse Recruitment Full time
{"title": "Home Assessor Role", "description": "

At Fuse Recruitment, we are seeking a skilled Home Assessor to join our client's Claims team in Melbourne's inner western suburbs.

This is a fantastic opportunity to work with a multi-award-winning company that prioritizes work-life balance and employee happiness.

As a Home Assessor, you will be responsible for assessing and reporting on damages, discussing and agreeing upon best repair methods with our panel of home repairers and internal claims team, while ensuring exceptional customer service standards.

You will be supported with ongoing training, a mobile phone, a fully maintained vehicle, and a tablet/laptop to help you achieve your potential.

Key Responsibilities:

  • Accurately report on building damage to domestic insured properties, in line with policy coverage.
  • Provide accurate Scopes of Works for rectification works to be carried out on insurable events.
  • Claims support - Review expert reports, provide technical advice, and recommendations on policy coverage to our claims team.
  • Submit reports, review SOW's, and documentation in a timely manner (as per set SLA's).
  • Determine and advise on the overall best method of repair of the building.
  • Virtual/desktop assessments & triage.
  • Compliance with statutory and industry requirements.
  • Interstate travel may be required for CAT events.

What you'll need to be successful:

  • Experience in managing quality building work and enhancing customer satisfaction.
  • Background in producing accurate scopes of works.
  • Exceptional time management and organizational skills.
  • Reputable communication skills and conflict resolution handling.
  • Experience in managing, coaching, and appraising builders.
  • Proven experience in building effective business relationships with builders.
  • Insurance experience preferred, but not essential.

Our perks:

  • Regular salary reviews.
  • Extra leave - Enjoy additional leave days on us.
  • Paid parental leave.
  • Continuous development opportunities throughout your career.
  • Insurance discounts and employee benefits.
  • High performance is rewarded.
  • Celebrate success - Regular social and community activities.

At Fuse Recruitment, we specialize in recruitment for the insurance industry and actively source for a broad range of established clients. If you are a broking, underwriting, or claims professional looking for your next opportunity, we'd love to hear from you.

If you know someone looking for a job, refer them to us and we'll give you $500* if we find them a new role.

", "company": "Fuse Recruitment", "location": "Melbourne's inner western suburbs"}

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