Dream Career: Become a Jewellery Expert

2 weeks ago

Sydney, New South Wales, Australia beBeeLuxury Full time $80,000 - $100,000
Job Title: Luxury Jewellery Consultant

Description:

We are seeking an experienced and skilled Luxury Jewellery Consultant to join our team. As a Client Advisor, you will provide bespoke and informative consultations to clients, helping them discover or design their dream pieces.

The successful candidate will have proven experience in sales or customer service roles, ideally within the premium jewellery or retail industry. They will also possess strong organisational and time management abilities, with the ability to work flexibly and adapt to changing priorities and processes.

Key Responsibilities:

  • Assist clients in selecting jewellery, offering personalised advice and education, guiding them through the customisation process, and preparing independent custom quotes;
  • Coordinate aftercare services consultations including resizing, repairs, and lifetime warranty claims, with a fast turnaround and high client satisfaction;
  • Promote our commitment to ethical practices and community initiatives;
  • Participate in the daily setup and opening of the showroom, and ensure the cleanliness of consultation desks and other showroom areas;
  • Complete ad-hoc tasks such as stock takes, changing product displays, and managing postage tasks as required.

Required Skills and Qualifications:

  • Proven experience in sales or customer service roles, ideally within the premium jewellery or retail industry;
  • High attention to detail and commitment to providing exceptional client experiences;
  • Strong organisational and time management abilities, with the ability to work flexibly and adapt to changing priorities and processes;
  • Ability to work effectively as part of a team to achieve common goals;
  • The right to work in Australia;
  • Capacity to work on a Monday, Thursday, Friday and Saturday roster consistently.

Benefits:

  • A supportive and collaborative work environment;
  • An Employee Assistance Program for you and a family member to utilise;
  • Generous staff and family / friend discounts;
  • Team events and initiatives included as part of our wellbeing program;
  • Paid volunteer leave, and sponsorship of a child in South East Asia/Africa under your name;
  • The opportunity to join a growing company with a global presence - you really can take your career anywhere.

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