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Administrative Service Manager
2 weeks ago
We are seeking an experienced professional to join our admissions team as a Senior Administration Officer.
This role involves supporting different areas such as Endoscopy, Welcome Lounge/Front Reception, and working across a 7-day roster.
- Providing exceptional customer service to patients and clients
- Processing patient admissions, transfers and discharges and the preparation of clinical forms
- Providing administrative support to clinical staff
- Maintaining a high level of discretion and confidentiality, complying with administration and financial policy and procedures, maintaining accurate, current, and accessible files, including maintenance of records of relevant meetings and discussions
- Continually demonstrating highly developed written communication skills including ability to draft routine correspondence on behalf of senior management
- Providing administrative assistance to other senior staff and others as requested
- Exercising judgement where necessary to solve immediate problems in situations where precedents have not been set and procedures not defined
Key Responsibilities:
- Administering patient data with precision and accuracy
- Maintaining high levels of organization and productivity
- Supporting colleagues in achieving team objectives
