Front-of-House Operations Leader

2 weeks ago

Adelaide, South Australia beBee Careers Full time
Senior Duty Manager - Lead Front-of-House Operations

This is an exciting opportunity for a hospitality professional to join our team as a Senior Duty Manager at Home Ground. As a key member of our front-of-house team, you will play a crucial role in ensuring seamless service delivery and exceptional guest experiences.

The ideal candidate will have proven experience in a senior front-of-house role within a busy hospitality venue, with strong leadership skills and the ability to coach, train, and motivate staff. You will be responsible for day-to-day operations, deputising for the Manager and Head Chef when required, and overseeing rosters, team presentation, and performance to meet service and cost targets.

Key Responsibilities:

  • Lead day-to-day operations and ensure seamless service delivery and exceptional guest experiences
  • Oversee rosters, team presentation, and performance to meet service and cost targets
  • Contribute to marketing and promotional initiatives to grow patronage and brand presence
  • Manage bookings, group events, and client communications efficiently
  • Maintain high standards in cleanliness, presentation, and food & beverage delivery
  • Drive team member development through training, coaching, and regular team briefings
  • Monitor stock control, minimise wastage and ensure compliance with responsible service of alcohol and WHS requirements
  • Actively participate in environmental, safety, and return-to-work programs

Skill Requirements:

  • Proven experience in a senior front-of-house role within a busy hospitality venue
  • Strong leadership skills with the ability to coach, train, and motivate staff
  • Excellent interpersonal, conflict resolution, and customer service skills
  • Knowledge of POS systems, liquor licensing, HACCP, and WHS standards
  • Business acumen with a focus on cost control and profitability

Benefits:

  • Competitive annual salary $75,000 pa + super
  • Be part of a supportive, innovative and collaborative team
  • Prime CBD location, close to public transport & the vibrant riverbank precinct
  • Discounted CBD car parking
  • 20% discount off Food & Beverage at Home Ground when working
  • State government superannuation and salary sacrifice opportunities
  • Volunteer opportunities with community partners
  • Annual conference and awards to communicate, celebrate and reward

About Us:

We are passionate about providing exceptional experiences for those who visit, work, and perform in South Australia, helping to shape the future of our vibrant state. Our mission is to offer the highest level of service and create unforgettable experiences that support the state's cultural and economic prosperity.

We value teamwork, diversity, and the ideas that drive innovation. We believe in creating a supportive, inclusive environment where every team member can grow professionally and personally. As part of our team, you will play a key role in shaping South Australia's future and legacy as an event destination.

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