Airport Operations Expert

The Airport buzz is hard to match. As a leading ground handler, dnata operates across all major airports in Australia, so we experience it daily.

We provide services to our customers for Ramp, Baggage, Cabin Cleaning and Passenger Services. We operate 24/7, rain or shine.

Our Fleet and Facilities division seeks a highly motivated, outcomes-focused Business Partner to join the team. The role is responsible for vehicles, equipment, and facilities associated with an allocated portfolio within the assigned business stream.

This position reports to the National Fleet and Facilities Manager and has a dotted line to the divisional Director. Success involves performing operational partnerships of the facilities and fleet operations portfolios, including developing and implementing programs, projects, and services that ensure compliance with WHS requirements, organizational policies, and regulations.

A Day in the Life

• Deliver optimal facilities, workplace services, and fleet operations with internal and external service providers, ensuring WHS requirements are met to deliver outcomes in line with the service partnership agreement.
• Partner with Directors and teams responsible for providing workplace services in agile and non-agile environments, emphasizing maintenance and compliance to ensure optimal service delivery.
• Collaborate with internal and external stakeholder groups, ensuring alignment with contractual agreements as requested by the company.
• Ensure all fleet registrations are current and up-to-date across allocated business streams.
• Drive continuous improvement and innovation, identifying and implementing strategies to ensure property, facilities, and fleet outcomes are stakeholder-focused and service delivery meets current and future requirements.
• Develop, monitor, and report on budgets, costing, and allocations, identify value-for-money projects and services, complete budget submissions, and make recommendations to support executive-level decision making.
• Liaise with building and maintenance contractors regarding building issues and with internal staff regarding unscheduled requirements or changes to maintain a safe, clean work environment.
• Provide quality metrics and reporting on critical business issues, including developing and reviewing variations to relevant client services.
• Update senior management regarding business issues, demands, and operational requirements, ensuring subsequent decisions are implemented.
• Ensure compliance with OH & S Regulations, Company OH & S Policies, and Environmental Protection to ensure safety of other employees; taking corrective action where required.

Required Skills and Qualifications

• Hold well-developed communication skills in written, oral, and negotiation.
• Be able to build strong working relationships with all staff and clientele.
• Commitment to dnata Values and operating procedures.
• Demonstrate leadership experience and ability to drive a customer and safety focus culture within the team.
• Previous experience in a highly controlled and regulated industry with the ability to lead, translate, implement, and manage ongoing compliance, industry standards, and legislative requirements into standard operations.
• Understanding the financial process and ability to drive culture change and business improvement initiatives.
• Ensure adherence to all safety, policy, procedures, and processes.
• Ability to work within a team, sharing information, and providing support to ensure a coordinated approach to customer requirements during aircraft operation.
• Be a proactive self-starter, able to successfully manage multiple issues and effectively resolving them.
• Ability to follow instructions as directed by management.
• Willingness to travel to any airports as required.

We Offer

• An equal opportunity employer that values diversity and inclusion.
• A commitment to applicants from all backgrounds, including Aboriginal and Torres Strait Islanders, people with disabilities, people from culturally diverse backgrounds, and all ages.
• A focus on gender balance within the organization and encouragement for women to apply.