IT Infrastructure Manager

4 days ago


Melbourne, Victoria, Australia Coles Full time

We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation, and gender identities.

About the Job

This is a full-time role offering flexible working options, office perks, discounts, recognition opportunities, and investment in your future. Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

As part of our Technology team, you will play a critical role in building and maintaining the information technology infrastructure that supports our business. We are looking for someone with a passion for Service Management together with strong technical background and exceptional vendor and stakeholder management skills and the ability to drive and develop mutually strong relationships.

You will be responsible for operational management of the Integration platforms and services through service integration, service management, and ITIL Core Processes to ensure optimal SLA attainment and service experience. You will establish and maintain strong support processes and service agreements.

About You and Your Skills
  • At least 10 years of IT experience, across a diverse range and scale of operational roles in agile and hybrid environments, within a variety of operating and delivery models including operation support.
  • Proven experience within large-scale service management transformation and enablement transitions.
  • Advanced understanding of all aspects of technology's broader operational environment (i.e., processes, procedures, associated toolsets, operating systems, underpinning infrastructure services, etc.).


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