Retail Service Excellence Manager

2 days ago

Karratha, Australia beBeeCustomerService Full time $60,000 - $90,000
Key Responsibilities:

The primary objective of this role is to deliver exceptional service standards, ensuring customer satisfaction and loyalty.

This involves having a passion for the retail industry, possessing excellent communication skills in both verbal and written formats, and being capable of working independently with minimal supervision.

  • A highly motivated and results-driven individual with outstanding customer service and communication skills
  • Ability to thrive in a team environment
Essential Skills and Qualifications:

To be successful in this position, you must possess:

  • A keen eye for detail
  • Proficiency in handling cash transactions and operating point-of-sale systems
  • Experience in resolving customer complaints and making swift decisions to ensure customer happiness and timely, accurate services
  • Enthusiasm and a willingness to learn

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