Senior Retail Operations Manager

3 weeks ago


Traralgon, Victoria, Australia Ghanda Clothing Full time

Ghanda Clothing, the largest 100% Australian-owned clothing brand, is seeking an experienced Retail Store Manager to lead its Traralgon store.

Salary: Estimated $60,000 - $80,000 per annum based on experience and performance.

About Us

Born in Torquay, VIC, in the early 2000s, Ghanda Clothing has grown into a household name with over 100 locations across Australia. We pride ourselves on delivering high-quality garments at affordable prices.

Job Description

This role will see you:

  • Lead a team of up to 20 team members, coaching and training them to deliver exceptional customer service.
  • Drive the Ghanda values within your store team, ensuring a high standard of presentation and visual merchandising.
  • Liaise with Stock Allocators and work independently to maintain optimal stock levels and maximise return on floor space.
  • Prepare and monitor sales reports, store rosters, and team compliance.
Requirements

We're looking for someone with:

  • Demonstrated leadership experience, leading from the front and empowering their team.
  • A strong focus on customer service and retail excellence.
  • Experience in a similar retail or hospitality role (though this isn't essential).
Benefits

This role offers:

  • A generous remuneration package, including clothing and phone allowances, plus a monthly bonus scheme.
  • Unlimited clothing discount for you and your direct family.
  • Employee engagement initiatives, such as team training nights, quarterly feedback surveys, and state-of-the-art learning tools.
  • Opportunities for career progression, with many of our current leaders starting as Sales Assistants or Store Managers.


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