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Retail Operations Manager Sydney CBD

2 weeks ago

Sydney, New South Wales, Australia Singtel Group Full time

Company Overview:

At Singtel Group, we're driven by a passion for innovation and excellence. We foster an environment where our people can thrive, grow, and make a real impact.

We're on the lookout for a highly skilled Assistant Store Manager to join our team in the heart of Sydney CBD. As a key member of our retail operations team, you'll play a pivotal role in delivering exceptional customer experiences and driving business results.

Your Key Responsibilities:

  1. Lead by Example: Coach, mentor, and develop your team to excel in their roles, fostering a positive and inclusive work environment.
  2. Retail Expertise: Oversee day-to-day store operations, ensuring seamless execution, and maintaining high standards of quality and customer satisfaction.
  3. Customer Champion: Resolve customer inquiries with empathy and professionalism, exceeding expectations and building trust.
  4. Training and Development: Collaborate with the Store Manager to onboard new team members, equipping them with the skills and knowledge needed to succeed.

What We're Looking For:

  1. Retail Savvy: Proven experience in the retail industry, with expertise in innovative practices and strategies.
  2. Customer Service Excellence: A natural talent for providing exceptional customer service, with a deep understanding of what drives customer loyalty.
  3. Problem-Solving Skills: An analytical mindset, able to navigate complex issues and make informed decisions that drive business outcomes.
  4. Collaborative Leadership: A charismatic leader who thrives in a dynamic environment, empowering teams to achieve their best.

Perks We Love:

  1. Competitive Remuneration: Enjoy a salary package that rewards your hard work and dedication, with opportunities for growth and advancement.
  2. Discounts and Incentives: Take advantage of exclusive discounts on Singtel products and services, plus access to a range of employee benefits and rewards.
  3. Professional Development: Embark on a journey of continuous learning and growth, with training programs, mentorship, and opportunities to develop new skills.
  4. Diverse and Inclusive Culture: Be part of a vibrant community that celebrates diversity and inclusion, empowering everyone to bring their unique perspectives and talents to the table.