Service Desk Representative
5 days ago
In this role as a Service Desk Representative, you will play a critical part in ensuring that customers receive the best possible service. Your responsibilities will include responding to inbound calls and emails, delivering accurate information and specialized guidance to customers, and ensuring high-quality customer service by understanding and supporting customer needs while meeting OCC service levels.
Main Responsibilities:- Respond to incoming calls and emails from customers, providing prompt and accurate assistance.
- Provide expert advice and guidance to customers on a range of topics, including product usage and troubleshooting.
- Identify and address customer complaints and concerns, resolving issues efficiently and escalating to a Team Leader when necessary.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and meet deadlines.
- Strong analytical and problem-solving skills.
- Experience working in a customer-facing environment is highly desirable.
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Service Desk Professional
4 days ago
Parramatta Park, Queensland, Australia West Recruitment Pty Ltd Full timeAn exciting opportunity exists for a skilled Service Desk Specialist to join our team at West Technology, an Australian owned MSP based in Sydney.About Our TeamOur team is comprised of young, dynamic professionals who are passionate about delivering exceptional IT services to our clients. With a focus on fostering strong relationships with our clients, we...
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Service Desk Specialist
4 days ago
Parramatta Park, Queensland, Australia West Recruitment Pty Ltd Full timeEmail: brandonbatros@westrecruitment.com.auCall: 9689 8988West Sector: TechnologyJob Summary- Up to $80k + Super- Defined Career progression & Training programs- Wynyard location - Flexible working arrangementJob DescriptionAbout Your New EmployerWest Technology has been retained to recruit for an Australian owned MSP that is doing some great things in the...
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Help Desk Technician
4 days ago
Parramatta Park, Queensland, Australia West Recruitment Pty Ltd Full timeWe are seeking a highly skilled Service Desk Specialist to join our team at West Technology, an Australian owned MSP based in Sydney.About YouTo succeed in this role, you will need to possess excellent communication skills, be proactive and engaging in your style, and have a customer-centric work ethos. As a team player with a 'can do' attitude, you will...
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Customer Service Representatives
7 hours ago
Parramatta Park, Queensland, Australia Westpac Group Full timeAs a Customer Service Representative at Westpac Group, you will have the opportunity to work on impactful projects and make a real difference in the lives of our customers.About UsWestpac has been around for over 200 years, creating better futures together. We value diversity, flexibility, and inclusion, offering a great culture and inclusive environment for...
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Front Desk Coordinator
11 hours ago
Parramatta Park, Queensland, Australia The Salvation Army Full timeAbout the RoleThis Concierge position is a great opportunity for someone who is passionate about making a difference in their community. As a Concierge, you will play a vital role in supporting our community members and delivering high-quality administrative services.Key ResponsibilitiesManage the front desk and respond to general enquiriesProvide basic...
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Front Desk Coordinator
8 hours ago
Parramatta Park, Queensland, Australia Michael Page Australia Full timeAbout Our OrganisationWe are a leading organisation in the Business Services industry, providing top-tier services to our clients. As a well-established company, we offer a dynamic and professional environment for individuals to grow and develop their skills.The Successful ReceptionistWe are seeking a highly organised and customer-centric individual to join...
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IT Service Desk Expert
8 hours ago
Bentley Park, Queensland, Australia First Focus Full timeJob DescriptionThis role involves providing remote service desk support to a variety of environments from 10 - 500 users, as a point of escalation and SME. You will be responsible for delivering high-quality support across many technologies using automations and AI to deliver fast support to clients.You will also work closely with highly experienced...
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Help Desk Specialist Role
4 days ago
Parramatta Park, Queensland, Australia West Recruitment Pty Ltd Full timeAbout YouWe are seeking an experienced IT professional who is passionate about delivering exceptional customer service and driving business success. If you have a strong background in IT support, excellent communication skills, and a proactive approach, we encourage you to apply.About Your New EmployerOur partner organization is committed to innovation,...
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Customer Service Representative
11 hours ago
Parramatta Park, Queensland, Australia West Recruitment Pty Ltd Full timeCustomer Service Representative JobWe are seeking a highly skilled customer service representative to join our team in an office administration role. The successful candidate will provide exceptional customer service, manage incoming calls and visitors, and support the team with administration tasks.About Our CompanyWe are a leading provider of high-quality...
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Trade Counter Sales Representative
4 days ago
Parramatta Park, Queensland, Australia West Recruitment Pty Ltd Full timeAbout Your New EmployerWest is proud to be continually partnering with a global leader in their industry. This multibillion-dollar corporation has continuous growth and diversified manufacturing, wholesale, and distribution since 1916.About Your New JobWe have multiple positions available throughout Sydney. Reporting to the Branch Manager, your duties will...
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IT Project Services Specialist
4 days ago
Parramatta Park, Queensland, Australia West Recruitment Pty Ltd Full timeCompany OverviewWest Recruitment Pty Ltd is a boutique recruitment agency that prioritises long-term partnerships and genuinely places people at the core of everything we do. With over 130 years of combined experience, our leadership team has built a strong reputation in the Australian recruitment market.The OpportunitySitting within our West Technology...
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Technical Support Engineer
4 days ago
Parramatta Park, Queensland, Australia West Recruitment Pty Ltd Full timeA motivated and experienced Service Desk Specialist is required to join the team at West Technology, an Australian owned MSP based in Sydney.Company OverviewWest Technology has established itself as a leading provider of IT services in the Sydney market. We pride ourselves on providing innovative solutions that meet the unique needs of our clients, backed by...
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Community Services Officer
11 hours ago
Parramatta Park, Queensland, Australia The Salvation Army Full timeJob DescriptionThis Concierge role is a rewarding opportunity for someone who is passionate about serving others and making a positive impact in their community. As a Concierge, you will be responsible for managing the reception area, providing administrative support, and interacting with community members.Key ResponsibilitiesManage the front desk and...
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Customer Service Representative
4 days ago
Parramatta Park, Queensland, Australia West Recruitment Pty Ltd Full timeAbout this OpportunityCompany OverviewOur partner company values their culture and the way they work together to deliver results.Job RoleYou will be working with the Key Accounts and Claims department, managing a portfolio of claims end-to-end. Your main responsibilities will include:Managing claims from start to finish.Providing exceptional customer service...
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Customer Service Representative
7 hours ago
Parramatta Park, Queensland, Australia Grill'd Healthy Burgers Full timeAbout Grill'dWe're a health-focused burger chain with a passion for delivering exceptional customer experiences. Our restaurants are the heart of our business, and we're looking for talented individuals to join our team.Our CultureWe pride ourselves on our welcoming and inclusive environment.Our teams are passionate about delivering great service and making...
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IT Support Specialist
4 days ago
Parramatta Park, Queensland, Australia West Recruitment Pty Ltd Full timeAbout West Technology, an Australian owned MSPJob OverviewWest Technology has been retained to recruit for a leading Australian MSP that is doing great things in the Sydney market. This business has forged strong working relationships with a diverse portfolio of clients. Lead by a youthful, outgoing and friendly management team, now is a great time to join a...
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Customer Service Representative
4 days ago
Parramatta Park, Queensland, Australia Bevilles Full timeJoin the Bevilles FamilyWe're a vibrant and dynamic team that's always growing. Our goal is to create a fun and supportive work environment where everyone thrives.Our MissionWe're passionate about helping customers feel fabulous. We look for individuals who share this passion and can bring it to life in everything they do.What We OfferA supportive team...
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Automotive Service Representative
11 hours ago
Parramatta Park, Queensland, Australia Sime Darby Motors Full timeCompany OverviewSime Darby Motors is a leading automotive group with a reputation for delivering exceptional customer experiences. With over 20,000 employees across 17 countries, we offer a stable and supportive work environment.
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Parramatta Park, Queensland, Australia West Recruitment Pty Ltd Full timeCompany DetailsWe are a reputable brand well known in the industry, providing services across New South Wales. Our client operates in the transportation industry, representing various operators and industry associates.About the JobThis is a Permanent opportunity to join our team. You will work on a variety of tasks including:Managing inbound and outbound...
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Project Management Recruitment Expert
4 days ago
Parramatta Park, Queensland, Australia West Recruitment Pty Ltd Full timeRole SummaryThis role offers the opportunity to work on a highly profitable desk with a broad range of clients across various industries. As a Discipline Lead for IT Project Services, you will be responsible for recruiting top talent in the IT Project Services market, including PMO Directors, Program Managers, IT Project Managers, Business Analysts, and...