Community Services Officer
5 days ago
Job Description
This Concierge role is a rewarding opportunity for someone who is passionate about serving others and making a positive impact in their community. As a Concierge, you will be responsible for managing the reception area, providing administrative support, and interacting with community members.
Key Responsibilities
- Manage the front desk and respond to general enquiries
- Provide basic assessment of community members' needs and access to appropriate assistance
- Make referrals and network with suitable services when needed
- Accept monetary donations and receipts provided; follow donation protocols
- Act as primary contact for Community Partnerships such as Foodbank and Secondbite
- Assist with Venue Hire setting up/packing down spaces, directing groups, assisting with group enquiries
Requirements
To be successful in this role, you will require:
- At least 1-year previous experience in community services or reception
- Qualifications in administration/reception (highly regarded)
- Cert III Community Services qualification (highly regarded)
- An understanding of and willingness to work in line with the Trauma Informed Care Principles
- A working knowledge of MS Office and a moderate level of computer literacy
- A Nationally Coordinated Criminal History Check
- NSW Employee Working with Children Check
Benefits
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