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Senior Deployment Specialist
2 weeks ago
About the Opportunity
We are seeking a highly skilled professional to lead our Professional Services organization. This critical role involves ensuring successful deployment and configuration services to meet customer requirements while promoting customer adoption and providing a channel for additional revenue streams.
The Senior Consultant will oversee the execution to deliver client goals while serving as a trusted advisor to the client. They will be responsible for managing client relationships, guiding customers to informed decisions, and driving project deadlines effectively.
This role combines strategic thinking with operational expertise and works closely with various teams within the organization. The Senior Consultant will have regular exposure to large private markets funds and multinational companies.
Key Responsibilities:
- Client Engagement: Own client management and program delivery of Professional Services deployments
- Manage customer relationships throughout the implementation process
- Guide customers to well-informed decisions and drive projects forward assertively
- Lead requirements gathering with customers to ensure successful configuration tailored to their needs
- Design optimal deployment outcomes for clients
- Define deployment options for customers and outline key advantages and disadvantages
- Coordinate business managers responsible for various aspects of customer integration
- Deliver final configurations to customers and complete onboarding processes
- Develop plans for organizational change management
Benefits:
- Opportunity to work with large private markets funds and multinational companies
- Chance to develop strategic thinking and operational expertise
- Fulfilling role with opportunities for growth and development
Requirements:
- Proven experience in client management and relationship building
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Able to work in a fast-paced environment with multiple priorities
