
Restaurant Leader
1 week ago
Eatons Hill Hotel Bistro & Bar is a busy venue offering a restaurant, gaming lounge, sports bar, beer garden, rooftop bar, and concert/grand ballroom. The dining menu features modern pub cuisine, traditional Italian wood-fired pizzas, and international dishes curated by professional chefs.
The ideal candidate will lead growth in this iconic hotel with a strong local following and outstanding fit-out.
About the Role- Manage a team and implement ideas within the hotel.
- Drawing on diverse experience across the group.
You will work closely with senior management to shape a dynamic culture aligned with strategic plans. Identify areas for development and drive team performance through budgets and plans that align with business objectives.
Key Responsibilities- Hands-on leadership and accountability of your team.
- Creating an atmosphere where customer service standards thrive.
- Driving sales to meet targets and budgets.
- Product procurement and creating quality food and beverage offers.
- Controlling operational costs.
- Compliance with regulatory and company standards.
- Participating in group management, marketing, and finance projects.
- Strong planning and forecasting for local events and functions.
- Sound Food & Beverage knowledge including cocktails & wine.
- POS software experience.
- Previous management experience.
- Recruitment and retention of staff.
- Training new staff.
- Conflict resolution.
- Knowledge of online bookings & ordering systems.
- Ability to uphold and monitor Health and Safety in the venue.
- Directing restaurant staff and communicating with the kitchen.
- Setting the standard of service.
- Overseeing opening and closing procedures.
- Suitable experience in hotel hospitality and people management.
- Strong understanding of the hotel/restaurant industry, market trends, customer service standards, and how to exceed them.
- Ability to engage and build relationships with regular clientele.
- Professional manner and presentation.
- Availability weekdays, weekends, and nights.
- Lead from the front and set best examples.
- Relevant certificates and licenses to apply.
A leading hospitality provider in Queensland with successful hotels and restaurants dedicated to delivering exceptional service and memorable experiences.
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