
Professional Finance Relationship Builder
2 days ago
Deliver exceptional member experiences through consultative service and financial expertise.
Key responsibilities:
- Engage with members to create a positive experience consistent with the organization's values and culture.
- Provide professional, helpful, and courteous service during interactions.
- Deepen relationships by executing engagement strategies and offering expert product knowledge.
- Develop solutions to educate and improve member financial well-being using resources such as the Member Vision Plan.
- Ensure accuracy and completion of transactions and requests as outlined in performance standards.
- Efficiently onboard new members and complete call programs to meet needs, as assigned.
- Support the Member Service Center with incoming calls and remain flexible to changes.
- Participate in branch promotions and community events to build meaningful relationships.
- Work effectively in a team environment across organizational levels.
Required skills and qualifications:
- Passion for helping others and building relationships to assist members meet financial goals.
- Good communication and human relation skills.
- Ability to ask open-ended questions, problem solve, and provide effective solutions.
- Collaboration skills to develop strong working relationships with coworkers and business line partners.
- Must be able to lift 25 pounds.
Benefits:
- Short-term and long-term incentives.
- Comprehensive medical, dental, and vision insurance plan with HSA and FSA options.
- 401(k) plan with a 5% match.
- Employee Assistance Program (EAP).
- Life and disability coverage.
- Voluntary cash benefits for accident, hospitalization, and critical illness.
- Tuition Reimbursement.
- Generous leave programs including Paid Time Off accrual, Paid Sick Leave, and Paid Holidays.
Employment type: Full-time. Job function: Finance and Sales. Referrals can increase your chances of interviewing.
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