
Supportive Medical Administrator
2 weeks ago
About the Medical Reception Role
We have an excellent opportunity for a customer service expert to join our supportive team as a Medical Receptionist, rotating across multiple fast-paced clinics. Multiple part-time and casual positions are available.
About Us
We are united by a shared vision: to be the diagnostic imaging specialists of choice, serving our communities with compassion, integrity, and precision. Our commitment to this vision means we are the first-choice provider for community-based diagnostic imaging.
We are part of a national network of community-based medical imaging clinics, which is a team of over 1000 medical experts and experienced staff who put people first.
Your Key Responsibilities
You will be responsible for:
- Managing all phone enquiries in a timely, professional, and confidential manner
- Providing exceptional front-of-house reception and greeting patients upon arrival
- Scheduling appointments for patients and referrers
- Issuing patient invoices/receipts and processing Medicare rebates as required
- Entering and updating patient registration details
- Ensuring the reception and waiting area is clean and presentable at all times
What We're Looking For
We need someone who is eager to learn, driven, resilient, and empathetic, with a strong background in customer service and a high level of attention to detail and confidentiality. Experience in a radiology background, as well as exposure to Medicare services, will be highly regarded.
What We Offer
We offer a dynamic team environment, attractive remuneration and benefits, paid parental leave, potential for growth, commitment to professional development and education, and flexible and supportive working arrangements.
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