Shift Team Lead
1 month ago
Job Title: Shift Leader
About the Role:
We're looking for a motivated and experienced Shift Leader to join our team at Guzman y Gomez Mexican Kitchen. As a Shift Leader, you will be responsible for leading the team during specific periods of trade, motivating and engaging the team on shift, and championing our food safety and food quality standards.
Key Responsibilities:
- Lead the team during busy service periods and proactively improve guest experience
- Deliver exceptional customer service and ensure a positive experience for our guests
- Conduct crew training and ensure that all team members are equipped to provide excellent service
- Monitor and maintain high standards of food safety and food quality
- Collaborate with the management team to achieve business objectives and improve operational efficiency
Requirements:
- Experience leading or supervising a team within a busy environment
- Experience delivering exceptional customer service
- Completed or willingness to complete Food Safety Supervisor certificate
- Completed or willingness to undertake Responsible Service of Alcohol course
What We Offer:
- Free uniform
- Flexible work hours
- Crew team building activities and competitions
- Discounted meals
- Cultural celebrations – Day of the Dead and Cinco de Mayo
We're committed to providing a safe and secure environment for our team and guests. To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process.
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