Shift Operations Manager

1 week ago

Brisbane, Queensland, Australia Funlab Full time
Job Summary

We are seeking a highly motivated and organized Casual Manager to join our team at Funlab. As a Casual Manager, you will be responsible for driving revenue on every shift, managing shift labour and stock controls, and ensuring the casual team members are directed and motivated to share the Funlab experience with every guest.

Key Responsibilities
  1. Establish a clear plan for every shift to ensure success.
  2. Complete shift management documentation accurately and on time.
  3. Focus on delivering an exceptional guest experience.
  4. Lead and motivate the shift team to achieve daily sales targets and shift goals.
  5. Ensure team breaks are taken in accordance with legislation.
  6. Maximize the Funlab experience for every guest.
  7. Maintain a front-of-house guest focus at all times.
  8. Ensure all brand-specific service standards are met.
  9. Uphold all Funlab policies and procedures.
  10. Comply with food safety standards and liquor licensing requirements.
  11. Drive revenue targets actively.
  12. Address technical and equipment issues promptly.
  13. Maintain general venue presentation standards.
  14. Follow cash management and daily reporting procedures.
  15. Communicate and motivate teams around regular bar promotions.
  16. Ensure team members are aware of and operating to Funlab Safety standards.
  17. Work with the Venue Manager to identify and control hazards in the venue.
Requirements
  1. Previous supervisory experience.
  2. Ability to work independently and be self-motivated.
  3. Demonstrated understanding of basic mathematical principles.
  4. Excellent communication skills.
  5. A positive attitude and can-do mindset.
  6. Proven ability to work in a fast-paced environment.
  7. Ability to think on your feet and find solutions.

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